There was a lot of smoking in the common room- one of the people who runs the hostel seemed to smoke there often, which I didn't like. Also, they were disorganized, they had no idea that I was coming or what I had paid as a deposit since I paid all of that online. The hostel's location is hard to get to, but it's beautiful, and the place itself was comfortable and relatively clean. It also has fairly good rates. I will stay there again if I go back to Zhangjiajie.