I stayed at the Fairmont in December 2009, and I have nothing but praises for this hotel. The room we stayed in (with 2 large double beds) was big and spotless: sheets, towels, pillows all fluffy, clean and white. Housekeeping responded to every request promptly and efficiently, check-in and check-out process was very smooth and quick.

The buffet breakfast was a feast, with a wide a varied selection of hot and cold dishes (international and local fare), fruits, and drinks. Coffee not limited to house blend brewed, but you have a choice of cappuccino or espresso, as well. And breakfast is served until very late, 11:00am, which is a plus if you want a few more hours of sleep!

Location of the hotel is perfect, it is within the Raffles City Mall complex, with great shops and restaurants. Chijmes -- a building with numerous bars and restaurants – is right across the street, and Funan Mall (the IT / electronics mall) is a five minute walk. The City Hall MRT station is beneath the Raffles City Mall, so every other place is easily accessible, including the airport.

I am in Singapore at least twice every year, and have stayed in several 5-star hotels. On a hunch, I decided to try the Fairmont for the first time this December and it was a great decision. I will definitely stay in this hotel again!

Just a tip, as well: for all my trips to Singapore, I use a local travel agent, C & E Holidays (www.cneholidays.com), and I deal with Wendy. They are by far one of the most efficient agents I have ever come across in all my travels abroad. If you are worried about booking and reservations, I highly recommend this agent for all your Singapore needs.

After reading all of the glowing reviews I was expecting something special. However, the hotel I stayed in was a run of the mill hotel that was the equivalent of a basic Hilton or Sheraton property. This was not in the same quality range as other Fairmont hotels. There was nothing wrong with the hotel and it was adequate, but it was a bit of a letdown. I guess many of the people writing reviews have never stayed in other Fairmont properties, otherwise they would have been able to differentiate. On the plus side, room service was better than the typical hotel of this class and the restaurant on the ground floor (Italian theme) served a reasonable meal, although $300SGD for a basic meal and cheap bottle of wine was somewhat expensive. This was a busy hotel, so I assume it must have some regulars and it meets their needs. I was in a "deluxe" room that was a lot smaller and less impressive than the photos indicated. The rain shower was indeed nice and the bathrooms had been updated, however, the room overall was smaller than the typical Hilton/Sheraton/Fairmont. In consideration of the price and what I received, while I was not ripped off or overcharged, I don't think I got the best value for the money. I think the Pan Pacific (which is close by) may prove to be a better option for those hoping for a real Fairmont experience. What irked me the most was the way Fairmont seems to fool around with its room pricing. Although I am not a big fan of websites like Orbitz & Travelocity, the pricing from those sites was more explicit and offered better value for the same prouct as the Fairmont website.OK, so I didn't get frequent flyer miles or breakfast, but the $100 lower cost via the travel sites was more attractive than the Fairmont pricing. Fairmont is probably the last of the chains that is unable to offer a reason to book via its website because it offers zero value or savings to do so. Although I booked with "free" internet, the hotel did not deliver on that. I think that's what irked me the most. I can't believe that in this day and age of cheap wifi, that the Fairmont did not offer it to all guests. This is probably the one amenity that some hotels charge for, that costs them repeat guests.

We spent 7 nights over Christmas at the Fairmont in a Raffles Inc Room which was spacious and comfortable with a great view over the Marina Bay and CBD. Staff in all areas of the hotel were very friendly and efficient. Our rate included breakfast which could be taken at three different locations within the hotel (recommend Prego) and free Moet or other drinks and nibbles between 5pm and 8pm each evening in the Raffles lounge on 23rd floor - also free use of the internet in the lounge if needed. Location is great, right in the middle of Singapore with a MRT below and a good shopping centre with lots of eating options attached. Would recommend to anyone wanting a comfortable central location. Have previously stayed in Exec room at Marina Mandarin but would return to the Fairmont.

We stayed at this excellent hotel for two nights on our journey to Australia, and for two nights on our return journey. We chose the Fairmont having stayed there previously on two occasions in 2007 when it was named Raffles the Plaza. At that time we were so impressed we decided that on any future visit to Singapore we would return to the same hotel.

The hotel really does live up to its 5 star rating, and is well situated in an established part of Singapore directly across the road from the original Raffles Hotel and directly above the excellent Raffles City Shopping Centre and adjacent train station.

The entrance to the hotel is impressive and from the moment you arrive, porters are there with a warm greeting to help with your luggage. We booked a “Raffles Inc” room which had its own reception on the 23rd floor of the hotel, and check in was fast and efficient. We requested and were given a deluxe room in the South Tower overlooking the harbour – the views from the balcony were stunning particularly at night.

The rooms are spotlessly clean and very well equipped and furnished, down to bedside remote control units for curtains, lighting, air-conditioning etc. The rooms have safes (complimentary), bath robes, slippers, tea / coffee and a well stocked reasonably priced mini bar. The bathrooms are excellent with white marble tiles and glass fittings, including a bath and adjacent wet shower area incorporating a rainforest shower. The Raffles Inc rooms included a nightly turn down service, with orchid flowers being left on the bed, and the ice bucket filled. We also had the use of the Raffles Inc. Executive Lounge on the 23rd floor where breakfast was served between 6.30am and 10.30am and also where cocktails and canapés were served between 5.00pm and 8.00pm - a very nice start to the evening! We chose to have breakfast in the Alligator Pear Restaurant on the 8th Floor overlooking the outdoor Pool and there was an excellent choice of hot and cold food.

The hotel has several good restaurants and it is also possible to take meals in the original Raffles Hotel and charge them to your room (reservations needed) – we enjoyed a meal in the Raffles Long Bar Steak House.

The hotel also included the Willowstream Spa which has excellent facilities and a wide range of treatments.

What really makes this hotel stand out is the friendly and efficient service provided by the hotel staff all of whom go out of their way to make your stay special. In particular, we can’t praise highly enough the Duty Manager of Raffle Inc., Sandra Moses and her team who really do provide an excellent service which makes a real difference.

It is fair to say that this is our favourite hotel in the world and we look forward to our next visit.

There was a very warm welcome when we arrived at the door. We had booked a Fairmont room on the internet (their lead in room type) and were informed at the desk that as we were early one of these rooms was not available but if we upgraded to a superior room type we could have a room straight away. This was appealing so we upgraded, however I didn't appreciate being told that the 'Fairmont' rooms are classic rooms and the explanation was that since they were first done in the 80's that nothing had really been changed etc etc trying to put us off the room and pushing us to upgrade. - has a hotel of this grade, charging over £120 for a room really not changed carpet etc for over 20 years? perhaps not, I didn't see the Fairmont rooms in North Tower. Anyway we were taken to our superior room (in South Tower), we had requested a non smoking room however the room we were shown to really stank of cigarettes and there was a bottle full of butt ends on the balcony. So the valet with the luggage rang down and arranged another room for us which was a good smoke free superior room. It was very kind of the reception to call us to double check the room was good and as a goodwill gesture they gave us breakfast included which was very unexpected.Unfortunately the internet did not work inour room the entire stay and one day we waited an hour and a half for someone to call back about fixin it- they told us we should use another cable if we had one as theres must have a problem!-not great. we tried their business centre which had its own internet problems, we eventually went to an internet cafe in little India which worked perfectly at about a tenth of the price of the business centre! (check out Banana Apolo restaurant in little india)

Overall our stay was very good, the Ink bar and its staff were excellent- great cocktails, the breakfast by the lobby was very good, not such good selection or service if you take breakfast by the pool. The location was great as we could walk back from Marina Bay were we spent New Years eve- the conceirge booked us an excellent restaurant and table at a No signboard seafood restaurant that they recommended. The raffles shopping centre attached to the hotel has loads of choice and we had excellent (if pricey) massages at the willow spa at the hotel. the rooms were kept spotless and we were able to leave luggage at the hotel until our return from Thailand in 3 weeks time. All in all a very good hotel, its just a little bit of a shame that there are few Asian accents- it reflects the brand very well but doesn't give you a true flavour of traditional Singapore. I think next time we will stay in Chinatown to be surrounded with a bit more atmosphere than just the malls.

Very nice stay at the Fairmont Singapore. I've stayed at a few Fairmont properties in the U.S., Canada, and Asia and I think this may be the nicest. The best amenity of the hotel is its central location. It is adjacent to the Raffles Centre mall with direct access to City Hall MRT. The hotel was mellow, relaxing, and well managed. I had some issues with the WiFi and after several calls and a trip to the front desk, I gave up on trying to connect. They also wanted $10SD to access the computer in the business centre to print my boarding pass (even as a Presidents Club member). The room was very large and housekeeping was exceptional. The pool area was nice and I enjoyed breakfast there a couple times as well. I treated myself to a massage at the Willow Stream Spa. The Masseuse was exceptional. Overall, I was happy with my stay. I got a great deal and could not beat the location.

For the first time, I visited Singapore with zero agenda and zero schedule. My husband was there on business.

I let him do his work--online with the room internet access, phone calls, business meetings, power lunches and whatever. Everything he needed was at his fingertips.

I, on the other hand, could do whatever I wanted. Because it is adjacent to the MRT and there are always cabs available, I could go anywhere anytime...shopping, theatre, sightseeing, food tripping. I could swim in their beautiful pool, have a sumptuous buffet breakfast, go around the adjacent mall. The concierge was particularly helpful when I asked them questions like, "I have 2 free hours, should I go here or there?" I've been to Singapore many times before but this last trip was the most pleasant, so far.

Would I go back? Definitely!

I am a regular traveller to Singapore for business purposes and have stayed in this hotel on at least three different occassions. I had stayed for two weeks during my recent visit and am thrilled with the rooms and at the level of service provided by the staff. The rooms have a contemporary feel and tastefully decorated to appeal to a business traveller. I was upgraded to a higher room class (at no extra cost) since I had checked in early.

The hotel is centrally located in City Hall above the MRT station. The Prego restaurant at level 1 provides multiple selection of cuisines. The spread of breakfast is quite lavish. Since the hotel is situtated along with a mall, there are ample wining and dining opportunities in case you want a break from the hotel restaurants.

This was my second time staying at this hotel on business. The very convenient location is the best thing about this hotel as already mentioned many times in other reviewers' comments.

Given its excellent location, the hotel does look very busy and its lobby was crowded almost every day. It is also one of the hotels for airlines' crew.

I had a room in the North Tower on both occasions. The room was comfortable but was lacking modern amenities. It did not have a CD player and the TV did not have a good choice of cable/satellite channels. The DVD player costs extra. It did provide free internet access for members though. The bathroom was also lacking modern amenities. The bathroom's mirror got all steamed up after a shower so I had to wait for a bit before being able to shave.

The staff was nice and helpful.

This is one of the best hotels to stay if your main preference is location and you only need a room to sleep in.

First of all, would love to thank all the staffs at the fairmont for such a wonderful stay. The service is impeccable. Front desk was kind enough to let us check in early as we need to set up the decor for our nephew birthday celebration. We got the south tower.

We had our cake made to order but delivered to the swissotel stamford but the frontdesk staffs volunteered to collect our cakes and sent it to our room. All calls for request are attended promptly with the most sincere smile!

Rooms are great. (Better than the Swissotel Stamford) and bathrooms are lovely. With branded amenities from "Miller Harris". Room with great view of esplanade and the CDB.

The kids had a great time at the pool too. And locations are definitely unbeatable. Walkin distance to suntec, marina square, bugis and on top of raffles city shopping centre.

The only let down is the parking. No free parking provided. We ended up with a parking of $25 for overnight parking at the Raffles City. Was told by frontdesk that I could opt for valet parking at only $25 unlimited time and in-out of parking.

Overall an enjoyable stay, for the kids and the adult.

We stayed at the Fairmont at the end of October. From the moment we arrived to the moment we left, we were treated like royalty by all the staff. In particlular my 6-yr old daughter was made to feel like a real princess.

The location is 2nd to none - the hotel is connected Raffles City mall which has some good shops. Chimes for restaurants/bars is right next door, the Esplanade is a 10 min walk away, as are Clarke and Boat Quay.

When we checked in, there was a problem with the layout of the room we chose, but this was rectified quickly, and the room we had ( Deluxe category ) was large and well-appointed.

The breakfast selection is vast and again the service is superb.

Business travellers - pls note the Internet connection ( wired ) was very slow.

Overall a great option for business and lesiure travellers in Singapore.

I stood for 5 days during a buiness trip in the Fairmont Singapore. IF been to various places in Singapore (review my contributions) and I can say, that the Fairmont was probably the most luxory one. The rooms, I had a standard room overlooking the Esplanade, are big, very rich equipped, with a private balcony. Comfortable bed, big bathroom and also chair and desk to work.

In my rate I had breakfast included, and this is a big institution: wonderful seating, great service and very, very long buffet. Probably one of the best breakfast I ever had in a hotel.

The wellness area, expecelly the gym I liked most: big, interesting layout and very convienient. The pool area is good, but I have sen better ones in Singapore. Somthing, probably the decoration of the pool area, can be improved while the water and service around is good.

Location: another big plus of the Fairmont - its located in the middle of shopping areas, actually its located in the Raffles City which is a big shopping mall already. Just 5 minutes away from the Esplanade.

Go there and you will not be disappointed - I will return very soon.

The Fairmont is in a great location, opposite Raffles and Chijmes and attached to a decent shopping mall. Clarke Quay/Boat Quay etc a 5 min walk away.

Hotel shares a really nice pool area with the Swisshotel next door - also excellent gym and spa located at the hotel too. Food very good and staff pleasant. Room a bit tired - had a Signature Room and to be honest, it was in need of a refresh - bathroom outdated (weird taps!!??) and just a general feel of the room coming to the end of a cycle prior to upgrading. In summing up - great location, great pool/gym/spa - rooms tired and not value for money - paid similar at Mandarin Oriental, and although location not quite as good (but only 10mins walk away to be honest) rooms/style/comfort at MO way better. If you are not bothered about top end room, would highly recommend!

Stayed a few days at the Fairmont and had a great experience. I booked a room in the newer wing with a balcony and had an amazing view of the Singapore skyline.

Everything from check-in to check-out went extremely well, and the room was large, beautifully appointed and spotless. Very nice bathroom as well. Internet access was included with my rate and worked very well.

The location is probably the hotel's biggest plus over some other ones like the Ritz-Carlton. The Fairmont is literally in the middle of everything, with the City Hall subway stop right there. Right next to the hotel is a large upscale shopping mall, and the famous Raffles Hotel is straight across form it.

This is a fantastic 4+ star hotel at a very reasonable rate. I would highly recommend it.

I cannot fault one thing about this hotel. the bedrooms were gleaming , spacious and with the most comfortable beds ever, the staff were delightful, the swimming pool excellent, the raffles club staff outstranding, the doorstaff wonderful, the breakfast excellent...while in Singapore I will never even think about staying anywhere else¬

Hotel is perfectly located, directly connected to Raffles Mall and the MRT, quick checkin, friendly staff.

Just back from 3 nights at the Fairmont Singapore. I will definitely return.

Incredible staff and service. Pleasant, friendly, and genuinely helpful. I checked in at 2:am - exhausted from a 20 flight. I was greeted with warm smiles, a moist towel, and an exceptionally efficient check-in. The next morning I asked for directions to a nearby venue - the staff didn't just direct me, they actually walked me out of the hotel and all the way to my destination. This happened more than once. Throughout my stay the staff would appproach me and ask if they could be of any assistance.

The room (a standard Fairmont Room) was spotless (it actually gleamed) and beautifully appointed (robe, slippers, the works), large flat screen television - even stereo sound system in the bathroom. The ourdoor pool was quite large enough to swim laps in the morning. I recommend the Italian Restaurant on the 1st Floor for breakfast - delicious.

Of course, perhaps the biggest draw for the Fairmont is it's location. What you've heard is true. It's sits right on top of a MRT (Metro) hub, from which you can reach anywhere in the city - quickly and cheaply. Additionally, the hotel is connected to a very large and modern shopping mall. Besides shops, the mall contains many excellent and affordable eateries.

I suggest an evening drink at the bar atop the Stamford Hotel (next door). The view is amazing!

Forget Raffles (across the street). In my opinion, this is the best hotel in Singapore. It is outstanding in every way. I can find absolutely nothing to criticize.

Fairmont is definitely one of the best hotel i have ever stayed. We have stayed in the junior suite for 2 nights. The location is perfect for tourists who would like to rely on the MRT. Also, it is located inside a shopping mall, thus you can easily find food over there.

I like the junior suite very much as the bed is comfortable, the jaguzzi is nice, the LCD TV is big, the coffee maker is cool, and the hotel amenities are sufficient.

In nutshell, i will definitely pay another visit next time.

Booked for a 2 night stop in Singapore to catch up with some friends, The Fairmont Singapore did not disappoint! Reception staff were quick and friendly making the check in process a breeze! I was early to check in and so the King room that I had booked was not yet available, but they happily offered a twin room for immediate check in which I gladly accepted (they even upgraded me to a deluxe room!)

I can't give enough positive feedback on this property. The staff were always friendly and helpful, the location is superb, (above the City Hall MRT stop and the Raffles shopping mall. There is a food court in the basement and also a grocery store)

Beds in the twin room were large and comfortable, dressed with lovely soft linens and fluffy pillows. Controls for all lights and curtains were on bedside controllers. There was a Bose cd / radio in the room so that you could play your own music and not get stuck listening to standard hotel background noise and they also had a flat screen tv with cable.

The room came with long hallway, bathrobes, slippers, in room safe, iron and ironing board and a balcony. The bathroom was very large and clean and although I don't think that all the glass necessarily made it easy to keep tidy, it did look really nice!

My only word of warning would be when catching a cab out to the airport from the hotel in the early hours of the morning - they do what is called a 'midnight charge'.. After all my visits in Singapore I've never heard of it, but it did add about $15 to the bill. (Having said that, this was my first crazy early flight out of Singapore so it may just be something I wasn't aware of).

We spent 3 days in Singapore as a break from travelling on our way to Sydney. It was a fantastic experience and although there was a lot more we could have done, the 3 days were enough for us. It is exceptionally clean, (dropping chewing gum has a huge fine). We managed to fit in the main sights - Raffles for a SIngapore Sling, Clarke Quay (although no where really opens until 11am!), shopping centre (again 11am opening), night safari (excellent but there is a taxi charge if you travel during rush hour), boat trip along Clarke Quay (very informative and relaxing). Over all, a fantastic place to visit and we would definately recommend it to anyone. We got a fantastic deal at the Fairmont Hotel and cannot express how fantastic this hotel was. The location is right across the road from Raffles, next door to a HUGE shopping centre and a short taxi ride from the airport and Clarke Quay. The staff were incredibly friendly too!

We stayed at the Fairmont Singapore for our 25th wedding aniversery as we went there for our honey moon and when the manager Andrea in Prego restaurant heard it was our special time he made it very special.

We recieved champain, flowers, chocolates, and a lovely cake when we went back for dinner that night.

The service was fantastic and we were made to feel very special.

Thankyou Andrea and the Fairmont Singapore.

Robert and Carmela