As has been mentioned in other reviews, the rooms at Royal Suites and Towers are enormous. I've stayed in standard suites and the so-called executive suites so far and they seemed exactly the same to me. The only difference is that the executive suite gusts have access to the executive lounge on the 34th floor for drinks and breakfast included in the price of the room. You can also check in and out in the lounge, though this is probably more faff than it's worth as they seem slower than the front desk. But always very friendly.

The suites themselves have a small kitchen, dining table, TVs with lots of English language channels in the lounge and bedroom and a desk with a fax machine. The fax machine is a real fax machine rather than a multi-function printer, so no idea where you print stuff out if you want to do that. The broadband connection is via ethernet and it's a fairly fast connection back to the UK (for China) and I was able to maintain a steady VPN into work at a rate high enough to do email and the like.

On the 4th floor there's a large pool and a gym with what you'd usually expect for a largish hotel gym. The pool is large enough for laps and the whole thing is open from 7am.

Breakfast is pretty decent and there's a choice between western cooked breakfast, salad, continental breakfast and a Chinese breakfast. They'll cook eggs for you to order. The breakfast on the 34th floor includes eggs to order as well, but the selection is otherwise smaller. There's a large restaurant on the 2nd floor that serves excellent food. I didn't pay for dinner, so I don't know whether it's good value for money.

Tip for the airport: get the hotel to book a limo van for you (RMB 200 per passenger (up to 6) or RMB 1000 for a private car). This will take you to the border where you go through the immigration hall to Hong Kong and get in another van. It's all very efficient and quite quick.

Finally, there are people everywhere! It seems that every little thing you might want to do yourself is done by staff. Some people might love this, but it gets on my nerves a bit. Whatever rocks yer boat I guess.

We stayed in the standard suite and it was impressive. It is big including a small dining table, kitchen, sink, range, cabinets, living area, computer work desk, a king bed in back with adjacent bathroom (the shower has dual action sprayers with adjustable pressure knob).

The bed is hard-very hard and the pillows are squishy.

The pool and fitness center are amazing: clean, ample, and up to date. This is a nice hotel. However, the location is questionable. This gem of a hotel is surrounded by a shafty area. Be careful when leaving and observant when touring.

The conceirge is helpful. They provided us with transportation from the hotel to the Shenzhen airport (cost around $140 RMB).

I booked the hotel based on the reviews I read here. Also, the price ($100) for a business suite seems to be like a great deal, compared with other hotels I was looking such as Crown Plaza.

The hotel claims to be the first boutique hotel in China. The smallish lobby and narrow hallway seems to convery that feel. The decoration is modern. Those black and white pictures and coffee colored furnitures look like directly from IKEA. The room is spacious enough, and the service is very promt and engaging.

The drawback is the lcoation. I am a leasure traveller. The hotel is on the east end of the city while most of the attractions are on the west edge of the town. Those 20 miles trip can get tiring pretty quickly. The hotel is located in a residential area, quite far from commercial and entertainment areas. You cannot walk to city shops and restaurants from the hotel.

On my way to the airport, the taxi driver told me some horrible stories about how unsafe the city is. He has witnessed many robberies in the bright daylight. Once, he saw a motorcyclist grabbing the purse of a girl, he even tried to run the motercycle over with his taxi, but to no vail. He also said gansters hide brick in the bag, as their motorcycles come close to a target, they hit them with the bag and grab the valuables. Many victims are still in coma. This is nothing against the hotel, but I will no visit Shenzhen anytime soon.

We stayed at the 999 in June 04 and it was delightful. The room was clean and modern, with a curtained off bedroom, a living area, and kitchen. Small balcony. The bath room was very plush and modern. Large suite for the money--we paid $74 US a night.

Staff was very friendly and several spoke passable English--but they always went out of their way to help. They had a very nice breakfast and lunch buffet (fairly inexpensive) and the hotel restaurant stays open very late at night which we enjoyed. Lovely pool area that no one seemed to use--luxurious--outdoor on a roof area.

It took about 15 min for cab ride to commercial city at about $4 US. they even arranged van transport back to Hong Kong for us that was much easier than either taking the bus or train.