Venetian Macao-Resort-Hotel, Macau, China

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artificial canal
artificial canal
Suite
Suite
Suite
Suite
Entrance
Entrance
Separate lounge area of my Rialto suite
Separate lounge area of my Rialto suite
big rooms
big rooms
great decor
great decor
Dining area of my suite
Dining area of my suite
Suite
Suite
King bed
King bed
View from the room window
View from the room window
Bathroom
Bathroom
Bathroom
Bathroom
Bedroom facing the sitting area
Bedroom facing the sitting area
distant view of casino
distant view of casino
food court and shopping areas
food court and shopping areas
Fabulous canal...
Fabulous canal...
inside the venitian
inside the venitian
indoor gondolas
indoor gondolas
Bathroom
Bathroom
Venetian Macao-Resort-Hotel, Macau China street/mailing addressAddress: Estrada da Baia de N. Senhora da Esperanca, s/n,
5 star hotel in Macau
3.7551
Average: 3.8 (147 votes)
Ranked #10 out of 32 in Macau
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Average price: $273

Reviews

02/02/2009
5

Oh! it was a terrific experience. Although the check in was chaotic, the room was slpendid, easily the best I have ever stayed in. Huge size, great great great decor, wonderful views, huge bathroom, superfast elevators, wonderful and huge casino, great in-room dining options, great shopping, great food court ... its a must do must do with a big bang for your buck.

Its one of those life time experiences one must have.

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02/02/2009
4

We wanted to see the Venetian and hopped over to Macao from Hong-Kong just after Christmas.

The place is huge, and so is the check-in very crowded.

The welcoming of the staff was very cold, we felt like a number.

We received quickly our key and had to carry our luggage to our room, which was quite far walking around half of the casino.

The room was great, very big and very elegant.

The experience "Venetian Hotel" is not to be missed, but maybe you can also do it without staying there. Room rate is very high, Don't expect any personal service, the place is just too big and too busy!

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01/30/2009
4

I stayed in this hotel for one night and I loved it. The suite that I stayed in was just simply amazing.

The hotel offers a number of transfers around Macau. The hotel is located very close to the airport. The downside is that there is very little around the hotel in the Cotai Strip area, but plenty to do in a hotel. It looks more or less like its sister in Las Vegas.

Due to the size of this hotel, it is quite impersonal. Check in is done very efficiently, but I had to wait for a long time to check out.

Overall, a lovely stay, but next time I would stay in a more central location.

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01/28/2009
5
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01/28/2009
4

This is a new hotel on the recently developed Cotai Strip, close to the Macau Airport and the Taipa ferry terminal. They have free shuttles from the Airport/Taipa Ferry/Central Ferry terminals, so it doesn't matter where you land in Macau - there'll be a bus waiting to take you to the hotel.

The hotel is huge and impressive from the outside. It has two lobbies, and the coaches drop you at the West Lobby, which is too small for a hotel this size and was hence totally packed even on a weekday. The main lobby is a lot nicer, so it may be worthwhile taking a cab and arriving there instead!

The common areas around the lobby resembled Tokyo station at rush hour, and you need to take a short walk to the elevators to the guest rooms. There's security at the elevator area to ensure that only room guest get to use the elevators, and hence it's a lot quieter once you get to that area.

After jostling through all this madness and reaching your floor, you'll probably have a pretty long walk to your room, as there are 120 suites on each floor! But once you finally get to your room, i dare say you'll feel it's worth it. Even the base category suite we stayed in was large and opulent, very well-designed, and quite tastefully decorated in spite of all the gilding everywhere. Comfortable bed, sunken living room, large bathroom with twin vanities and separate shower, etc.

And then there's the venice-style shopping mall with fake canals fake sky, fake venetian buildings, real gondoliers. The fake sky looks quite nice at first, but it would be nice if it changed color in tune with the real sky. It gets weird having a bright sky at midnight in a sub-tropical country. I can understand the casinos being kept brightly lit 24 hrs a day to keep the chaps there active, but why a shopping mall? The shops are actually quite good and pretty much every high street HK brand (not just the high-end ones) is here at about the same prices, so it's a perfectly good alternative to staying in Hong Kong if your primary reason to do that is to explore its malls.

Coming to the casino, the main one is huge and has every game you can imagine, with most table games starting the bidding at HKD 100.

The restaurants looked fine, though we tried just one and the food court in the shopping area serves pretty decent and reasonably priced food.

After an entire stay spent wandering around inside the hotel, when we checked out and stepped out of the hotel, it did feel so refreshing to see the real sky and the real (albeit not as pretty) world outside.

Overall a good one-time experience, but next time I would stay in the main island so I get to spend some time in the real Macau.

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01/23/2009
4

We stayed at the Venetian for an overnight in mid janaury 2009, just to see what it is really like after having watched a tv documentary about it and as we were in Hong Kong for a week we though a litle overnight excursion would be fun.

GETTING THERE

We booked the witner fiesta package with the hotel direct and this included our overnight stay in a suite, complimentary breakfast for 2 and various other little items including a return ticket to Hong Kong on the Cotaijet (with the only condition being that you had to purchase your one way ticket from HK at $134HK)

Make sure if you are getting the Cotaijet from HK that you go to the right ferry port in HK! You can get the full address from the website.

ARRIVAL

When you arrive at Taipa on the Cotaijet you have quite a long walk from the jetty to the immigration but you can just take your time and theres not much of a wait.

Then you walk out the arrivals lounge and straight onto the Complimentary shuttle bus for the 5 minute ride to the hotel.

When you arrive you have 3 choices:

1 - Sprint off the bus, push past everyone just to be to the check in queue at 1 of the 3 lobbies first to check in; OR

2 - Just take your time (you are on holiday) get your bag, walk into the lobby and wait patiently to check in. It didnt take us as long as some people have said - maybe depends on the time of day.

3 - If you just cant wait to gamble you could leave your luggage at the luggage drop, go any satisfy your gambling urges and then come back, pick up your luggage and check in.

The choices are yours - we took option 2!

ROOMS

The suites are exactly as has been described before. Fantastic large rooms with lounge and bathroom. We couldnt find any evidence of the shoddy building work that some people have mentioned.

RESTAURANTS / BARS

We primarily used the food court for lunch and dinner and found the choice and value to be very good. We ate breakfast in the Cafe Deco and it was good and pleasant.

We drank in McSorleys Irish bar and we were the only people in it. Cant tell that we arent big gamblers eh? Nice but quite expensive at around £10 for 2 Budweisers but very refreshing!

CASINO

We arent big gamblers so we just played the slots and the roulette. We also watched others play the various games with interest!

SHOPPING

Large variety of shopping but due to the current exchange rate it wasnt worthwhile shopping here instead of UK.

CONCLUSION

All in all it was nice to stay overnight here and compare it with Vegas. The place is so large that it took us most of the day to walk around it and explore it and the decor is absolutely fantastic and over the top.

I would recommend it for an overnight but unless you have some heavy shopping or gambling in mind then I wouldnt be staying here for more than a few days.

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01/22/2009
5

My wife and I decided to vacation at the Venetian Macao simply because we didn't get a chance to do so while we were in Vegas. But before we did so, I checked out the TripAdvisor forum reviews and found out it was split almost 50/50 for those who enjoyed and those who didn't. However, armed with tips and suggestions, we pushed thru with the trip anyway....AND HAD NO REGRETS WHATSOEVER :) So to payback the community, the following are our suggestions for the perfect Venetian vacation:

1) Try not to go on a weekend, rates are much higher and crowds everywhere are impossible.

2) If there are more than one of you, always have one run to the line (immigration line, check-in/check-out lines, etc.) while the other waits for the luggage.

3) Sit as close to the exit of the shuttle bus as you can to accomplish the above.

4) Request a room near the elevator, you'll appreciate it after walking around all day.

5) Read the hotel maps, your feet and calves will thank you.

6) Buffets are a waste of money, substandard food and not that cheap either. Best food was the Imperial House Dimsum on the casino floor (better than the dimsum in HK even!).

Probably because we were there on mostly weekdays, the service EVERYWHERE in the hotel was excellent! And the shuttle buses arrived on schedule, clean and comfortable to boot :)

I really cannot recommend this hotel enough, we'll probably stay there again the next time we go to Macao!

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01/22/2009
5

The Venetian in Macau is just absolutely amazing. The staff treats you with such hospitality and respect from the moment you enter the premises. I have been to Macau 3 times, and I will stay only at the Venetian. On top of that, the rooms are spectacular. I thought they had made a mistake when I first walked into my room. Every room in the Venetian is considered a "suite". That's because even the standard room has 2 TV's and a living room area. The rooms are enormous and very homey. If that's not enough, the shopping in the Venetian is great. There is pretty much any designer you want. If not, you can walk across to the Four Seasons (which is connected to the Venetian) to the DFS Gallery. This shopping area is fabulous too. Also, the food at the Venetian is PHENOMENAL! Their Chinese restaurant (called Canton) is some of the best I have ever had. There are several other restaurants on the property, and all that I tried were excellent. I would recommend this hotel to anyone, it is a great experience.

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01/20/2009
5

This place brings a new meaning to the term ‘Venice of the East’ – if you’ve never been to Venice you’ll love this place! If you have been to Venice, you’ll notice a difference (e.g. no St. Mark’s Cathedral in St. Mark’s Square, it is outside), but you’ll still love it anyway! Larger than its Las Vegas counterpart, this hotel is a destination in itself – much better than the Wynn Macau and MGM Grand. There is something to actually do here apart from gambling! The shops are not 100% high range (there is your Bvlgari’s and Cartier’s, but there are also lower end stores like G2000 and a Manchester United Experience store), all along the 4 separate canals making it much more interesting!

I caught the CotaiJet (owned by the Sands Group) from Hong Kong Island to the Taipa Temporary Ferry Terminal (right next to the airport) where a complimentary shuttle met us taking us to the Venetian via the Four Seasons next door. The shuttle takes you to the Hotel Wes t Lobby. Believe it or not this hotel has no less than 3 lobby areas, and the lift access to the hotel suites is split into 2 (north and south). Being an all suite hotel, I certain expected a better check-in experience! It feels very much like a production line with long waiting and mechanical talk from check-in staff. Not a very warm welcome feeling. We stayed in a Bella Suite (one up from the bottom) since they have 2 queen beds for up to 4 people. The suites are virtually the same as the ones in Las Vegas, with the lower lounge area and canapé’s adoring the bed. The rooms are just terrific. Double doors first lead you into a well equipped bathroom with 2 sinks, separate tub and shower, and separate room for the toilet. There is also a separate make-up table with stool. In true Vegas style, tooth brushes, bath foam liquid, shaving kits and amenity boxes are provided as well as free drinking water bottles.

Further in the room is a relatively small cupboard (again twin doors), followed by 2 queen beds, each with a sitting stool at the end and a cabinet which featured a large safe, storage space and a large flat screen LCD TV. Further down the stairs (which is lit by a small light in case at night you miss it and fall), there is a 2 seater couch, study desk with multifunctional printer/fax/copier machine, 3 person glass table and another cabinet with a less flashy TV (normal CRT), minibar and coffee facilities. The sofa is actually a sofa bed, of which I slept on. It was actually the most comfortable sofa bed I’ve ever been on, having been made by 2 stewards. Probably because it is a relatively new hotel and the couched looked almost brand new. Very thin bath robes are provided, all making for a very comfortable nights rest.

The view was of the front of the hotel, and directly down there was a nice 18-hole golfing range complete with a mini lake! Around them were also hospitality suites with their own private dip-pool and entertaining areas. None of these were used since it was about 10 degrees Celsius on our visit. The view is also directly of the new Crown City of Dreams complex due for completion in 6 months, and the new Sands development which only recently announced a cessation of work. It is unusual to see the myriad of workers on the City of Dreams lot, yet a complete ghost town just next door of a half completed casino. If you were thinking about using the pool for a nice workout – just walking there is your work out! We followed all the right directions to the pool, yet it feels we walked almost 1km of plain corridors to get there! It actually faces the other side of the building and there are even signs to tell you ‘Pool, 300 metres this way’. But once you are there it is well worth the trek. Again since it was very cold, only 1 pool was being used (the heated one), this pool area is large and looks like it came out of Hollywood or something, with lots of private cabana’s complete with Flat LCD TV’s and lots of deck chairs surrounded by the hotel structure and Venetian themed statues. Fountains and palm trees are everywhere. It’s truly a beautiful place!

The casino itself is really no different to any other big name casino in Macau, but certainly a lot quieter than the Vegas counterpart. Dining areas are not very convenient: even the hotel recommended restaurant for breakfast is difficult to find, and they are kind of separated quite a distance making ‘browsing’ a little troublesome. There is also a food court (though quite expensive) on the retail level. While it is in Cotai (away from the main town and the other casino’s), there is a free shuttle provided every 10 minutes going to the Sands Macau (on the main island) and to the ferry terminal, so it is very convenient to that extent. It’s not like there is a lack of things to do! The convention space is MASSIVE, and Cirque du Soleil claims residence in the Venetian’s showroom.

All in all a good experience, although it will be better a few years down the track when other hotels open up next door and it becomes more like a Vegas strip (so if you get bored of one, you can just walk next door!).

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01/19/2009
3
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01/19/2009
3

The Venetian Hotel is certainly the most impressive, over the top, hotel we have ever visited. They certainly spared no expense in fitting it out with marble, and gold accents throughout, and don't forget the artwork. The Royale Suite, where we stayed, certainly met our expectations. Sadly, the service we received, did not. The welcome on arrival was non existent, which for a purportedly 5 star establishment, was less than satisfactory. We ended up taking our own luggage to our room, which turned out to be a signficant distance from the Reception area, due to the massive size of this hotel. The pool unfortunately was closed due to the winter season. Internet access was available for a fee. The location is a fair distance from the town of Macau where the historic beauty lies. To get there, we took the complimentary bus from the hotel to the Macau Ferry stop, then took a bus to the town. The trip to the town is well worthwhile, as that is where the 'real Macau' is experienced. A trip to a little restaurant called Fernandos is well worth it as the food is fantastic - true Portuguese. It was the highlight of the trip.

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01/19/2009
5

I booked 2 nights in a Rialto suite and was initially apprehensive after reading all the negative reviews. So before I left I wrote and asked about how best to avoid long queues at check-in and getting a hotel transfer. To my surprise I was accorded VIP status and told to check in at the VIP lounge and they would pick me up at the airport gratis. Everything went smoothly on arrival and I must say that the service was excellent (as good as the Concierge service in Venezia Tower, Venetian LV if not better). A butler walked me to my suite and helped me with my light luggage. The suite was gynormous and I didn't find the hotel too big. I was able to use the VIP lounge often. Booked the hotel limo for a tour around the city and again it was great service. I am really sorry that not every guest had my experience.

Zaia was very enjoyable. I rate it as one of the better Cirque shows, better than Varekai and Dralion but perhaps just below O.

Enjoyed a lovely dinner at Canton, the upmarket Chinese restaurant on the lobby level.

My only gripe is that it was by chance that I found out that I am a VIP! If I had not asked I would have missed out. The shopping at the Canal Shoppes was below expectations.

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01/15/2009
5

Many complimentary things have been said by other reviewers and I agree with them all. However many may have overlooked its convenient location which is walking distance to the quaint village of Taipa, which in itself is worth a half-day's trip exploring. We didn't realise how near it was and took a cab there, but we took a stroll back to the hotel - very pleasant.

Overall we found the hotel service to be excellent though some of the service staff at the shops along the canal couldn't speak English.

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01/09/2009
4

My family and I stayed at The Venetian for a week recently. This property has many good things about it. First, the rooms are extremely large and the beds are phenomenally comfortable. In addition, the prices you pay for these rooms are incredibly cheap, especially when compared to Hong Kong.

Secondly, the range of facilities is amazing. This hotel is a great choice for families, since not only are the rooms huge, but there is a lot to do apart from gamble! There are 2 18-hole mini-golf courses, and a new playground type area called "Qube" (how this is meant to be pronounced is beyond me). There is a Cirque du Soliel show and gondola rides as well. The shopping center is huge as well. The variety of bars and restaurants is amazing (although the quality ranges from very good to mediocre).

Third, and this is a matter of taste, the place is amazingly tacky, but I find this kind of thing fun and entertaining, so I consider it an advantage. Yes, its terrible, but in a very good way (unlike, for instance, the Grand Lisboa, which is terribly tacky in a terrible way). This place is a spectacle and it deserves to be seen.

Finally, the staff are polite, and in spite of their limited grasp of english, they obviously do their best and make a sincere effort.

The property does have its issues. Its obvious that the building was rather sloppily constructed (doorframes are cracked, lighting has no master switches, cables are in full view of the guests). Service can be slow (understandable given the size of the place, but still), some staff have almost no ability to grasp English. The room service is alright but not brilliant, and the quality of restaurants can be inconsistent. Additionally, the property has quite the share of, ahem, "ladies of the evening" swanning around the casino. This may be a good or bad thing depending on your preferences, but still, it may be uncomfortable for some.

My biggest criticism is that the casino is overpriced. Specifically, the minimum bet for blackjack is 200 HKD per hand. When the Wynn Macau offers 100 HKD blackjack (plus the ability to resplit aces!), the Casino at the Venetian isn't the best in Macau.

Whether or not you should stay here depends a lot on what you are looking for. If you are a family or you are looking for a very wide variety of activities and entertainment (i.e. more than gambling) I'd say this place is the best in Macau. If, however, you focus more on a high-end hotel experience and quality gambling, I'd recommend the Wynn or the Four Seasons (Four Seasons is connected to The Venetian so you could consider it the "Best of Both Worlds." However, the Four Seasons does have the same expensive minimums at the Casino).

QUICK SUMMARY:

Pros: Variety, Family activities, shopping, sheer spectacle, entertainment, comfortable and good value for money

Cons: Inconsistent quality, expensive casino, far away from the historic district of Macau

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01/03/2009
4
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01/03/2009
5
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12/30/2008
4

This maybe a fake, huge establishment, with recycled air and it's 'make belief' venice ambiance, and to be in a vegas style casino with millions of asians everywhere and chinese slot machines can be less than genuine (I'm no racist here, I'm asian)

But you have to admit that this is the most fun and refreshing and recharging resort to be found this close to the s.e. asia region.

Not to mention cheap, too.

Highlight the 'fun' here. This place has no culture, history, nor authenticity, but it has a whole lotta fun.

The drawbacks are quite a few, with hookers swarming the casino grounds after 10 PM, a guy trying to sell me something shady at the foodcourt (he was speaking tagalog I think), and the view from my room (the pipes and machines that make this huge resort operable)

There are a lot of restaurants, most are delicious (roka) and affordable. Room service food are great! I ordered the duck and it was juicy, delicious and filling. for only 50 hkd.

You have the cirque du soleil here, and different world class performers every month (avril, chris brown, linkin park)

The rooms are huge, and ridiculously cheap (1800 hkd) the malls are huge, a million sq feet and there are SO MUCH to see, do and enjoy here. Oh and the slots are broken. If you choose your machine correctly you can easily win 1000 hkd after 10-20 minutes.

Things can get a little boring after a while though, so stay here no more than 5 nights.

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12/29/2008
3

The in-residence Cirque du Soleil show Zaia was the impetus behind our booking two nights at the Macau Venetian just after Christmas. Contrary to some other reviews, our check-in/check-out went quite smoothly with no waiting. We took advantage of the complimentary shuttle service to/from the airport as well as downtown to the Sands casino, from which point you can easily take a stroll around downtown Macau -- if you're a conditioned walker, even reaching the old "Portuguese" area where you'll find a beautiful park, pedestrian street and restaurants.

Back to the hotel: We booked the basic room, which was nicely finished and featured a sitting area two steps down from the "bedroom." I gave the hotel three out of five stars because they didn't provide complimentary in-room Internet service (practically an industry standard in Asia anymore); it was lacking in non-gambling/non-shopping entertainment choices relative to its size (aside from the Zaia show, we found only a very loud band in a bar adjacent to the casino); they didn't include breakfast in the rate (nor did they provide an on-line rate that included breakfast -- for which, in hindsight, I was thankful -- see next point); and the two meals we had at the Venetian itself were mediocre (Boca Tapas and Wine) to just bad (Three Monkeys).

During our wanders about the place (it's such a visually amazing place in an over-the-top way) we discovered that the Four Seasons is directly connected to the Venetian. (You don't even have to go outside to access the Four Seasons.) We had a lovely afternoon tea (starts at 2:30 p.m.) in the Four Seasons' Windows restaurant. The next morning, we had a wonderful breakfast in the Four Seasons' Belcancao restaurant. The Venetian in all its larger-than-life grandeur does lack in providing these sorts of higher-end, intimate dining venues.

The Venetian theatre, home to Zaia, is incredible. Our seats were very near the front in section 103. I think most seats would have been great, regardless of price, with the exception perhaps of those near the front on the far right/left of the theatre (sections 101 and 105).

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12/29/2008
2

This hotel is absolutely one of Macau's newest tourist attraction. Yes, it is amazing how big this monstrosity is. The other reviewers have pretty much said it all really so I'm going to focus about things that are not covered by other reviewers.

This hotel has a really big shopping mall which resembles Venice. It's all artificial from the canels up to the sky. It has all the mid to top tier shops and flagship stores. Many selections from the food court of-course, but there are some restaurants located on the 1st Fl to consider as well. Tried a couple of them, loved Blue Frog (steak house) but don't get the so-called "bottled water", each cost around HKD50 (yes, it's imported).

The room itself is good. But it was quite a walk from the closest elevator! Each floor has more than 110 rooms and there are so many sets of elevators that would take you to a completely different part. If you get lost, trust me, it's a whole lot easier to navigate if you use the right elevator from your own floor down. It's harder to find places around downstairs. 1st Fl might be a little big easier.

WARNING for those who have less than 18 y/o kids, this hotel may drive you crazy. The casino part is located right at the middle of 1st Fl. That means with your kids with you, you cannot walk through the casino at all. That means when you want to go from West Lobby to Main Lobby, you have to walk up to the 3rd Fl, find a little passage to Main Lobby (yes, VERY LITTLE passage for a hotel that size) then up a small escalator and down once again on an elevator.

The room was big for a normal size room. Mine was a Bella suite (they name all rooms "suite") with 2 queen-size beds. The room has a very big sofa, a dining table and two separate TVs. Trust me on this, this hotel is so big that they will never know how many people you can fit into this room. It's your call. You can book this room and fit a family of 4 in there. (My family, four of us, booked 2 of the Bella rooms and we found them way too much for us)

Internet - Wireless and wired available in your room but not free.

Service? They tried really well. Staff will have to learn to speak English more properly. They clean your room two times a day. The latter one will be an "open bed" service. There was once I was in my room watching TV and they knocked on my door. I was very confused when they tried to say "open bed"... they gave me a weather forecast for tomorrow and said something like "open bag" I was so confused and they just said... "good night"... LOL.

If you're not a gambler, this hotel is only good for a night or two. Their main attraction is just that Venice part. Apart from that, it's situated far from the city and there's nothing else to do around here.

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12/24/2008
5
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12/16/2008
2

Upon entering the hotel there were crowds rushing even running into the lobby. My girlfriend and I thought strange, running into the hotel? But actually we soon found out why, there was a 20 min wait to check in, and we had to wait in airport style lines while no effort was made to make one feel comfortable.

The entire complex is complex, hard to walk around, and so busy it is hard to get help anywhere. When we called down to the managment to tell them how long our check in was and the commute to the hotel (the shuttle was packed in like sardines) they did not even call back.

I had to go down the following morning to complain. Their response: " Sorry we were going to get back to you"

Honestly, the features are quite nice, the rooms are spacious but it is just a year old, so all the fixtures are practically new. Soon these will begin to be worn out too.

There are lines everywhere at the hotel: to pick up our Casino voucher (part of our reservation package) we had to wait in line to sign up for their membership card, then wait in another area opposite of where we were to pick up the voucher. Then we had to wait around 20 min to get a gondola ride. The gondolier told us this is because the hotel keeps firing them to cut costs.

If you stay here the rooms may be nice, but that is the extent. The service is sub-par and due to its massive size there are lines and waiting everywhere you go. This is very impersonal for a 5 star hotel; which in my opinion is the most important aspect: service.

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12/15/2008
1

I was here for The World Toilet Summit & Expo, and it was simply a horrendous experience. The place is hermetically sealed from fresh air (all recycled casino) and full of gamblers and prostitutes. It is sad. There are gobs and gobs of fake this and that (fake venice!) which seems like such a waste of effort since the real macau - just a few miles away, is very real, and really beautiful. Shame on the cynical people who felt inclined to develop this monstrosity -- they were clearly in it for the money and nothing else. Moreover, shame on conference planners who don't have the good sense to choose another location!

If you, like me, get stuck going to a conference at the Venetian, do yourself a favor book a place at another hotel in Macau--preferably not in a big casino. If you don't feel like walking past other casino construction sites to get to conference events, it's OK because the taxis are really cheap.

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12/07/2008
4

Large impersonal Las vegas hotel. You can't fault the luxury and the free coach from the airport was quick and convenient. Checkin was also efficient, but due to the size of the hotel and the fact that the guests are very transient you cannot expect that personal touch that you may get at other 5 star hotels around the world, for example the bell boy said it would take 30mins before bags would be delivered to the room, so we took them ourselves. I guess we had arrived just after another coach had checked in and they were all busy and due to the size of the property it takes time to go anywhere. The room was great - a mini suite with a bathroom bigger than a Hong Kong hotel room. The selection of restaurants is good and not over priced, the shopping is extensive, and don't forget about the casino!!! Make use of the free buses into Macau town and explore the other casinos and old town. The Venetian location will be better in a few years once the massive building site oppsite is complete and you can explore those hotels.

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12/06/2008
5

Part of an Eva Air package. The Venetian was definitely worth the money. There's enough in the hotel to keep you occupied--shopping, spa, pubs, bars, restaurants and of course the casino. It is truly the Vegas of Asia--however, it is a stand alone casino--a few years down the line with more hotels on the cotai strip, it will have more of the vegas strip feeling.

shopping: mall part of the hotel

food: definitely recommend the steak restaurant. The food was fantastic and service was great as well

fun: gondola ride is admittedly a little tacky but still super super fun with real italian gondoliers

rooms: huge suites with huge bathrooms

casino: don't really know the asian games so didn't go to tables but slots are always fun as long as u remember the house always wins!

entertainment: live entertainment could be improved but i think they just signed cirque du soleil. was there when celine dion was performing. though i didn't go, it was sold out.

staff: helpful when you need them

location: a bit far from macau sights but no complaints

overall, great time at the venetian

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11/28/2008
4

We had stayed at Venetian for one night on 9th November and it indeed was a memorable stay. We were total 9 people including 3 kids and the stay was fantastic and enjoyable for each of us.

The hotel is located at Cotai strip, which is on the other side of Macau and close to new development site at Macua. The hotel provides free transportation to and for to the Macau ferry.

Reception: The reception is one of the most efficient and helpful we have ever come across. The staff at reception was very helpful. They actually give you hotel map to find route to various places located with in the hotel and guide you how to read the map. This says all about how huge the hotel is.

Rooms: We had room in the South wing of the hotel and it was not very hard to find the way because of the map and the sign boards and the helpful staff. Our room was on the 16th floor and the elevators are super fast. The rooms are huge for the price they charge. Almost 700 sq.ft, that is unheard these days. The bed is one of the most comfortable we have seen for long time in a hotel room. The seating area is big, with sofa, chairs, a mini bar, a working desk and a television. While the bedroom too, has a television and a closet. The amenities are top notch.

The most luxurious thing in the room is their bathroom. It has a separate shower closet, a bath tub, huge mirrors with 2 wash basins and a vanity mirror with its own desk and dryer.

The view from the room was not much to talk about though. We could see huge construction site just out of the window and it seems within next couple of years, this side of the Macau will be competing a lot for tourists. That will be good for the tourists :)

Shopping and Gandola: The hotel has huge shopping area with all the top shops. The shopping area is very nice and decor is so nice, even at the night it makes you feel as it is the day time. The only drawback is, they close at 10:30 pm for shopping and for Gandola ride as well. I guess for the hotel of this size, these things should stay open all night long because many people come here just for one night and seeing Gandola closed so early is a real let down. Anyway the whole set up is very romantic.

Food: We had dinner at the food court, which again closes at 11:00 pm, I guess it should stay open at least till 1:00 am. The food is usual, all you can expect at a food court. Though there is huge variety for non-vegetarian food, you need to settle down with very few options if you are an vegetarian. Yet, you can get pasta, pizza, burger and couple of vietnamese vegetarian dishes for sure.

Casino: I am not big at casino, was there for a almost 5 hours and wife was enjoying playing at casino and I was enjoying watching her. The casino is huge with all the usual games. The casino was crowded when we entered but as the night progressed, it started to get less crowded. May be cause it was Sunday and people from surrounding cities might have started for home. You will see mostly Chinese people here at Macau casinos.

Bar: We took break from playing at Casino and headed to Belloni Bar for a drink. The place plays very loud music and it’s very dark inside. A perfect setting for a drink may be. We had couple of drinks, which were just average. I guess Bar Florian, which is right in the middle of the casino, is much better option if someone wants to relax and do not like loud music.

Breakfast: Our breakfast was included in the hotel room (only problem is, the complimentary breakfast is only for two people or for 3 if you are three adults staying in a room, so you have to buy the breakfast for the kids). We were provided with 3 restaurants to select from for the complimentary breakfast and we picked Cafe Deco, which was serving buffet breakfast. The place was very crowded. There was a huge variety of food to select from. It included everything from Japanese, Chinese, Indian, Continental, etc. There was a great variety of breads, cakes, eggs. The breakfast was top notch and we did overeat for sure.

Overall: It’s worth visiting. May be 2 days are good and not one, as the hotel itself is so huge that you need one day to enjoy the resort itself. So to visit the Macau city, you need to stay an additional day. I highly recommend the resort for family and honeymooners.

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11/24/2008
5

My husband and I had a lovely time at the Venetian! We were celebrating our one year anniversary and definitely enjoyed our stay.

The check-in was a bit hectic since it was a sold-out night. The Hotel was huge and you definitely need a map to get around!

The rooms are spectacular and had the most comfortable beds. There was even an extra sitting area with an extra TV and books to give you an idea where to book dinner or where to shop.

The washrooms were huge and had a shower and seperate bathtub. The room also has very comfy slippers for him and her.

There are an abundant amount of restaurants to choose from in the hotel. We chose Roka which was delicious. Definitely try the grilled tofu!

We even did the gondola ride which was lovely.

This is surely a resort that you can stay at and never leave since everything is already there! Check it out!

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11/21/2008
5

We went there on our second honeymoon, yes you heard that right ours second. The hotel is magnificent beyond ours imagination and we have never experienced such incredible service before. We had a grand welcome, the decor and the ambience is awesome. We stayed there for a day and the suite was surprisingly grand and all the aminities were well in place. For ours welcome there were strawberries dipped in chocolates placed in a lovely full carved chocolate box, covered with roses.

The shopping area is awsome with tons of good brand at the disposal. The staff there is very co-operative and well behaved.

There was a Gondola ride also in and out of the hotel premises.

In house shopping m,all with european archtecture was great.

We had all our shopping from there.

Its has moire than 350 outlets with wide variety of stuff and suitable for travellers from all classes.

Although it didnt had much of food choice for indians but still one can find good amount of veg stuff from food court adjoining shopping areas.

Service was great at all levels and each and every staff personnel.

I would definitely like to stay again in this hotel.

Highly recommended.

10 on 10.

Cheers!

Shikha

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11/20/2008
4

Stayed there for three nights in November’08.

Hotel is located basically within a huge construction site in a middle of nowhere. So absolutely nothing to do within walking distance, at least at the moment. In a year or two this is probably going to change due to all kinds of building currently raising around the hotel.

Had a basic room (if you can call any room in this hotel “basic”) in 32nd floor. 70 square meters, massive bathroom. So certainly more than big enough for a single traveller! One LCD TV, one regular TV. Nice section for doing some work, separate table including a small copy machine / printer.

Size of this thing, as everybody surely knows already, is absolutely massive. 3000 suites. 250 elevators. 500m walk to pool for example. On the other hand the distance between my room and the meeting room in the conference area was less than in many other congress hotels, so it’s possible to get lucky :-)

Hotel has absolutely everything inside, so no real need to leave the building. And I didn’t leave it for three days… Map is good to have, otherwise it can really take long to search your way around the hotel. Sheer size and style (e.g. artificial sky and canals inside the building) of the place has to be experienced, it’s hard to imagine it from pictures. One issue is that place, apart from casino, seems to be closing somewhat early for this kind of around the clock gaming & entertainment & shopping complex.

Huge amount of different restaurants, including quite inexpensive food court. Generally speaking food quality could have been better though. Maybe that’s because I didn’t try the high-end restaurants…

Fast and free transit bus from & to harbour where boats leave to Hong Kong. Managed to get from the hotel check-out desk into the boat in less than 30 min.

Is this a five star hotel? Not quite, the quality of service should have been better. It can be very hard to achieve in a hotel this big, but until that is done I cannot say that Venetian is competing with real high-end luxury hotels.

Would I return there? Yes since I didn’t have time to see the whole complex even in three days!

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11/01/2008
5

Like a twin sister hotel of Venetian in Las Vegas, just newer and twice the size. Huge suite, beautiful bed and bathroom. The couch in the living room can also be converted into another full size bed (but you might have to ask for bedsheet though). Located on another island around 15 mins drive to Macau (about 60-70MOP by taxi), and right next to the Four Seasons and many giant hotels still under construction. The Venetian is really big so everywhere inside the hotel is quite far from each other (for ex: you have to walk a very longggg way to their gorgeous swimming pools) and you might need at least 2-3 days to be able to check out where things are. Shops here are quite large and fancy, but they still have cheap stores like Bossini and some other local brands. Stores close at 11pm. Unlike in Vegas, taking photos in the casino is prohibited. You can still see "girls" chatting up customers inside the casino (it's like a culture in Macau so don't be surprised). Because the hotel is so big, it's not as crowded as in Vegas (or at least not when I was there on weekdays). There is a small, charming Taipa Village nearby that tourists can check out as well. Free shuttle bus can take you to the ferries (in our case it was to the ferry on Macau island that goes straight to the Hong Kong airport). If you have lots of luggage maybe taking taxi is better because shuttle bus will drop you off across the road from the Macau ferry and there's no luggage cart at the ferry. Still very impressed whenever we stay at the Venetian!

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10/29/2008
4
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10/26/2008
4

I stayed at this hotel again 5 months after my last stay. Now that the resort feels finished and 99.9% of the shops are open, you really have no need to leave the complex. Although it would be a great shame not to get out and see some of Macau.

We did two trips, we booked a Mercedes Luxury van through the hotel for 2 and 1/2 hours for just 1000MOP and asked the driver to show us Macau, he took us to St Pauls, Macau Tower, Senado square, and the Grand Lisboa, passing the other hotels using the scenic route. Considering we were six guests we felt this was excellent value.

The next day we booked the half day tour of Taipa and Coloane offered by the hotel, we had a fantastic guide (Becky), and again it represented excellent value as we saw a lot (250MOP per person).

The hotel itself was very good, checkin took only a few minutes, despite a very long queue, all the rooms were perfect (enough has already been said about the large rooms, bathroom and sunken lounge with excellent fittings, fixtures, and features). Although the TV suffered a poor picture quality and Internet is now charged for (in April 2008 it was originally free), I would say overall the hotel is very good and worth the money

Have stayed here twice now, I would recommend you eat at the food court, the food is tasty with a very large selection, the formal sit down restaurants are in my opinion over priced (especially Mortons - avoid).

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10/14/2008
5

To many times you have to remind staff at check-in that you already paid for breakfast or that you actually reserved a non-smoking room. In a big hotel like this I could understand if that happened but everything here clicks. Booked a summer-package and all my free tickets and food coupons were in order. The suites are fantastic. Going to copy the bathrooms in my next house.

Best thing was the breakfast at Fogo samba. I have never had a better morning-meal in my life.

The kids loved the artists performing throughout the resort.

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10/07/2008
5

I had read reviews and seen photos and knew roughly what to expect from this place, however the sheer size of this place leaves you totally in awe of the place.

The room is one of the nicest I have ever had the pleasure of staying in. The price is very reasonable for the standard of the rooms.

the room layout was split level with a sunken lounge. the bed was elevated and very very comfortable.

I would definately recommend this hotel even if you hate casinos.

the shops around the canal are excellent and you could stay in the hotel for three days and not get bored.

I could not fault this hotel except that at the time we stayed the cotai strip was only just being developed so there wasnt much around nearby - however what more do you need other than whats inside.

The breakfast queue can get a bit feisty - especially wehn cultures who arent used to queuing push in, however it provides excellent breakfast entertainment.

I would definitely come back here - In a heart beat

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10/05/2008
4

I think the hotel have been described very well by past reviews here. We spent 3 nights in a Rialto Suite(one of the top suite at the hotel) and have the following comments.

The good:

1/. The Rialto suite is very opulent, same or higher amenities than the Venetian in Las Vegas. Huge rooms and make sure you ask for a non smoking room if you don't smoke.

2/. Our room rate came with breakfast and we were given a choice of 3 restaurants to choose from; Cafe Deco, Fogo Samba and the Blue Frog. Cafe Deco was the worst with mass group tours from main land China using it and the food did not look appetizing. Fogo Samba situated in the Grand Canal shopping mall had the nicest atmosphere but the food was lacking only having a few choices available. The Blue Frog had the best breakfast imo, all a la carte, with dishes like egg benedict with smoke salmon etc.

3/. The free and quite frequent shuttle buses to the Sands hotel on the main Macau island save a lot of taxi fare and you can use the Sands as a starting point to tour the historical sites of Macau.

4/. The shopping mall at the Four Seasons offer a more traditional shopping ambient without the mass crowds and it's connected to the Grand Canal shopping mall.

The bad;

1/. Long, long walk to get to the room or any where!

2/. Luggage took over an hour to reach our room so when we check out we carried our own bags.

3/. I believe the tap water was from a desalination plant as it had a salty taste to it. Use the plentiful complementary bottle water for brushing your teeth and use a lot body lotion to compensate for the dry skin.

4/. The closer you get to the casino the stronger the cigarette stench became - almost unbearable for non smokers! There's no way of not walking through the casino to get to your rooms or most of the restaurants.

5/. Check in staffs were in a bit of a rush to cope with the large amount of customers and failed to give us our "Passports" (food coupons).

Overall we enjoyed our stay at the Venetian but keep in mind that this is a casino hotel and their main goal is to get you to gamble.

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10/01/2008
5

We wanted to try out the Venetian Macau, so we booked to stay at the Royale Suite for 2 nights. The lobby, the decoration, the service etc.. were impressive and the general atmosphere was extremely hectic, as expected. Our check-in was insanely long though, but thats because our receptionist probably just started her first day at work when we arrived.

The highlight of the trip was the suite. It was absolutely massive and could have easily accommodated 5 guests. Judging from the suite furnishing, amenities and its size , our stay was worth every dollar spent - similar kinds of room type could have costed 400 USD elsewhere. Certainly one of the most luxurious rooms we have slept.

The only factor that would stop us from visiting the Venetian again is the forever long walk from practically anywhere to our suite. Up to many points during the stay, I just got so fed up from walking but as soon as I opened the door to our own suite, the in-room relaxing/elegant ambiance certainly made up for the exhaustion.

We did not use any of the hotel facilities, not even a slot machine, so I cannot comment much on that aspect. However, the walk around the shops was relatively pleasant, but I wouldnt say it was the best shopping experience.

We did not feel like doing anything active during the trip as July was a humid and sunny month of Macao, so the Venetian was really a true Oasis for us to escape from the outside heat. Spend few hours to see the town would be enough for first time visitors. The Chinese/Portuguese foods outside the hotel taste a lot better and cheaper, so do take time to venture out for fine eateries.

All in all, the Venetian Macao does live up to its high standard. Although I had a hard time navigating the hotel, I guess it's not the hotel's fault that it is just so BIG. I'd highly recommend anyone to experience the Venetian!

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10/01/2008
4

Stayed here a few weeks ago with family. We were four people and had a 2-bed room for ourselves. Our package also included breakfast and the Zaia show.

We left our luggage with the concierge before we checked in, and they brought our stuff up to our room after we gave them the room number. That was quick and easy.

Our room was spacious (of course), clean and bright. There's nothing bad to say about the room. There were two TVs, one in the living room area the other near the beds.

The breakfast was decent, we had three restaurant choices and we went with the Brazilian restaurant. To my surprise, they served the meat dishes the traditional way even for breakfast!

Zaia was a bit of a disappointment, but then again I have seen 6 Cirque shows.. it was a good show for someone who had never seen a Cirque show (my aunt enjoyed it) but if you've seen lots of Cirque shows then it's nothing special.

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10/01/2008
5

We stayed at the Venetian from the 7th for 2 nights as we were curious about the hype of this hotel. I have been reading many of the reviews on Tripadvisor for a few months before my stay and was to say the least a bit apprehensive about the quality of the service.

We took the Cotai Jet from HK to Taipa, which took around 45 minutes. You can book tickets online and pick up at the shopping centre which links to the port. But the jet was not busy when we went and you can probably buy tickets from the shop. The ride was very smooth and the jet is almost brand new.

Check-In:

We then took the free bus shuttle to the hotel, which we had no problems with our luggage as mine was the only bag. As we arrived on a Sunday morning there were not many people checking in and the service was perfect probably because I can speak cantonese. Otherwise I can see why some people have commented on the staff's english, although they do try very hard to understand.

The rooms are split into two sections, the North and South. We were located in the North and to get there from the reception we had to walk through the casino with our luggage. Not the nicest experience as smoking is allowed inside. They should have thought of a better system than this,

Room:

Our room was huge and we really weren't expecting it to be that big even though we have seen other people's pictures. There were around 7 chairs to share between 2 of us which seems a bit too much but we had fun trying them all out. Our room was exceptionally clean and tidy. The amenities were all lovely and it was really handy having the vanity mirror for my eyebrows (I'd forgotten to get them done beforehand!)

Pools:

The swimming pools are quite a walk away taking us around 15/20 minutes to get to the pools from our room. Don't get me wrong, it is definately worth going but again the layout isn't the best. There 4/5 pools to choose from all of which are just as clean but different sizes. There are also private cabanas with ceiling fans, flat screen tvs and sofas to rent, but I wouldn't unless you are spending the whole day by the pool with lots of friends/family. The food and drinks at the pool are also quite good, not as expensive as HK. Pool service is excellent.

Casino:

I've never been to Vegas but I assume it is pretty much the same. There are free drinks available and all the games you can imagine. If you can't stand cigarette smoke then I suggest you don't visit because it could choke you. The mainlanders love to puff away whilst they gamble. Instead you could visit the bar/lounge on the same floor and other restaurants around the casino.

Restaurants:

We ate at the food court which was ok, simple food at average prices, nothing to praise or complain about. Drinks in the bellini lounge were not very good for the price, if you want to try it then go during happy hour. We ate at Morton's steak house which was excellent. The best steak I've ever had. The service was perfect, we were shown all the ingredients and had everything explained to us, the steaks were cooked just right and the atmosphere was lovely. Portions are huge so be careful what you order, we asked for brocolli and they gave us each a brocolli head! It is expensive but oh so worth it.

Shops:

There are plenty of shops in the hotel to spend your winnings in. The only thing I didn't like, but is found all over Asia, is that when you enter a shop they will follow you round until you leave. Gets quite annoying but that's their selling technique.

The shopping areas are all decorated in the Venetian style and looks quite pretty, much cleaner than the real Venice.

General:

If you have the time then do try and get tickets to watch the Cirque du Soleil. It's great fun for all ages and quite spectacular since the theatre was especially built for the show.

The hotel is situated on Taipa and not Macau. If you would like to visit Macau then you can get a free shuttle bus to Sands hotel. From there you can casino hop to the Wynn and see their fountain show. It is possible to walk from the Wynn to the Macau Tower but in the heat it's not worth it, get a taxi they're not expensive at all. You can also get a taxi to the old part of Macau which most people would not know has a long history associated with the Portugese.

Although our stay at the Venetian was 5* I wouldn't go back again as I'm not a gambler and to be honest there isn't that much to do in Taipa and Macau once you have done it. It's nice to visit and the most you will need is probably 3 days.

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09/27/2008
5

We checked in at the Venetian Macau last Aug 21-23 of this year. We were supposed to stay only for a night since we were intending to stay in HongKong for the rest of our trip. Venetian was quite a welcome surprise though. We heard that its quite big but we didn't expect it to be massive. It's opulence personified! We got two rooms but had we known that what they have are big rooms, we would have gotten just one room for our party of four!

We were not able to check out the following day because of typhoon Nuri, It was not raining hard, not quite the typhoon we are used to in the Philippines anyway, but we were told that it is one of the strongest typhoon that ever hit Macau. The hotel graciously offered us an extended stay for around 1200 HK$! We only used one room to save up for some shopping. We were disappointed though because most of the shops closed around the afternoon because of the typhoon. We were able to enjoy the gondola ride though and be serenaded by the beautiful voice of the gondolier named Arrieta!

Venetian offers a wide array of food choices. There's the food court which has affordable food options. There's even Mcdonald's inside the hotel. We also ate at the Cafe Deco which is a bit pricey but is well worth our money. water is priced at 20HK$ which is quite expensive. It's good though that you can get it for free at their expansive casinos!

The Four Seasons Hotel which is annexed to the venetian has wide range of high end shops that really made us drool! The sales personnel are quite nice without forcing you to buy anything so that you can feast your eyes out on their spread of high end merchandise!

Over all, our venetian experience is very memorable. Venetian made us experience the opulent life for a while, which is how we want our vacation to be! As a matter of fact, because I enjoyed it so much I already booked a three day stay in this hotel this Novemeber!

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09/21/2008
4

After staying in Hong Kong, my wife and I spent 5 nights at the Venetian in Macau.

Macau is a 45 minute ferry ride from Hong Kong. Upon arriving in Macau, there is a shuttle bus (free) that takes you straight to the Venetian. Along the way you can see how much construction is going on. Macau is about 5 years from looking like a mini vegas.

Macau is basically split into two parts. Main area of Macau which as some of the casinos/resorts and then Taipa which has the Venetian, Grand Waldo and a couple others.

The only real negative was the free shuttle. because its full on busy with traffic, the actual bus couldnt get to the front door due to a traffic jam of other buses. So we basically had to walk from the car park with luggage, which wasnt the best experience to start with... but hey...

Checking in was easy, as usually the locals and mainlanders are there to gamble not to stay in the hotel.

The Venetian is MASSIVE. The casino takes up the whole ground floor along with some shops and restaurants. Then on Level 3 are all the other shops. This place was Huge. You can spend soooo much time walking around and just finding your bearsings is sometimes hard too.

The rooms were sensational (see pictures).

Go see the Cirque to Soleil there!

Base level drinks are free in the casino... like vegas.

The pool areas are great. 4 pools and spa baths that are huge... we spent a good deal of time there...

The english of the hospitality isnt all the best, but you get by.

The food variety in the venetian is pretty good, but a little pricey (as you would expect in a 5 star resort).

The down side is that there isnt alot of touristy things to see and do... its not like Vegas. You cant Casino hop witout taking a taxi as there is major construction going on all around the Venetian. I went to the Grand Waldo which is the next closest casino (apart form the 4 seasons next door) and it was like a 5 minute cab ride.

Once you're basically in the Venetian, you spend all your time there. We found 5 nights too much. 3 nights would be plenty - assuming you want to laze by the pools a bit.

The day spa is well worth the $$$ as well.

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09/20/2008
5

Spent 2 nights at the Venetian after my China business trip. What a great place to stay!

The suite was furnished better than any room that I have ever stayed in before. Extremely spacious. 2 TVs, Awsome bed, huge bathroom...

The Venetian is so big it is easy to get lost. Plenty of places to eat and shop - large casino floor. They even have an 18 hole putting golf course, which we found rather challenging.

Absolutely no complaints about the hotel. I want to go back!

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09/13/2008
4
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09/11/2008
4

I stayed at the Venetian for two nights and was very impressed with the room itself - it was comfortable, spacious and modern. The bathroom was the biggest bathroom I have ever seen in a hotel.

However, the hotel itself is so large that it took a while to walk to anything (including reception from the north wing of hotel rooms) and a map was required (they give you one at reception)! The decor in the Venetian is also incredibly gaudy and I preferred the more understated decor in the Four Seasons (next door).

Also, there were reports of toilets getting blocked while we were there. Thankfully, ours was fine until just before checkout.

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09/06/2008
5

This was quite simply the best hotel experience that I have ever had in terms of quality, service and value for money.

Maybe we were lucky but the check-in service was very quick and the staff were friendly and extremely service-oriented. Whenever you walked past staff they would down tools to say hello.

The rooms are unbelieveable; you feel like royalty - and we stayed in a standard room. To say the room was clean would be an understatement and the bathroom is huge with very nice fittings. There is even a separate room for the toilet...!

If I was to search for a downside it would only be the gaming floor is difficult to navigate or to find your favourite games or even head back to your room (but I guess that's their plan..)

We had the room and breakfast for AUD$250 which I cannot imagine getting the same value for money anywhere in the world. I would highly recommend staying at this hotel and will be straight back as soon as I get my next annual leave...!

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