Rio Hotel & Casino, Macau, China

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ホテル玄関
ホテル玄関
部屋の中
部屋の中
部屋の中
部屋の中
ホテルの外観
ホテルの外観
Huge Bathroom
Huge Bathroom
Lobby
Lobby
Huge, Clean, Elegant, Comfy Room!
Huge, Clean, Elegant, Comfy Room!
View From The Door
View From The Door
室内プール
室内プール
Shower Stall That Can Fit 10 People
Shower Stall That Can Fit 10 People
Bedroom
Bedroom
sofas and work area in the living room
sofas and work area in the living room
Rio Cafe
Rio Cafe
Sunrise from the room
Sunrise from the room
Closeup of the Coffee/Tea making area
Closeup of the Coffee/Tea making area
Coffee/Tea making area
Coffee/Tea making area
Bedroom- Bed
Bedroom- Bed
Bedroom- TV
Bedroom- TV
Shower and toilet- notice the glass- no privacy!
Shower and toilet- notice the glass- no privacy!
Hotel Entrance
Hotel Entrance
Rio Hotel & Casino, Macau China street/mailing addressAddress: Rua Luis Gonzaga Gomes
4 star hotel in Macau
3.933335
Average: 3.9 (15 votes)
Ranked #6 out of 32 in Macau
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Reviews

09/21/2008
4

Stay here for 2 nites.Upgraded to deluxe room.Room comes with 1 queen size bed and 1 single bed.Bathroom was so so spacious.

Breakfast was so so.Stil acceptable.Casino is kinda small but stil worth of trying ur lucks.Grand lisboa casino a must visit n play..really nice.impressive!

Taxi is cheap.

I agree with others review,lots of prostitute,,high classs..not dat suprised.. afterall Macau is heaven for gambling + sex..

Will try other hotel nxt time...but for first timer...Rio stil a great hotel to check out

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09/17/2008
4

The room was really nice for the price. Clean, smoke free and the bathroom rocked. I don't really have any complaints about the facilities although it's much smaller than some of the newer casinos in Macau. One thing that you should know before going is that the spa and the club are for men ONLY!!! I didn't realize it at first, but prostitution is alive and well at this hotel.

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08/29/2008
4

We stayed for one night. We liked the location as it was close to the ferry terminal and there are convenience stores and restaurants nearby. The staff were really nice and helpful - they gave us an upgrade when they realised they couldn't give us a standard non-smoking room! The room and bathroom were huge, modern and clean. Everything was very satisfactory.

The only thing that I thought was surprising was that there was a 'men only' spa in the hotel. However, I have to say that I much prefer this hotel to some of the other hotels we visited in Macau which were gaudy and over-the-top (e.g. Hotel Lisboa and the Venetian).

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08/13/2008
5

I stayed at the Rio Hotel in Macau with my family last March 2008. At first, I was hesitant to book in Rio because the few reviews that I read here on TripAdvisor kind of made it sound like the Rio was sleazy and dingy. In the end, my Mom was the one who made the decision to book there because it was within our budget and we wanted to stay at a Vegas chain hotel. We had read that it was a new hotel so we thought it can't be that bad. Well, we weren't disappointed and not just because we didn't have high expectations. To say that we were pleasantly surprised would be the biggest understatement ever! The rooms were HUGE and we only booked the standard/deluxe ones, not even suites! They were very clean, elegantly designed yet simple and cozy, had big, comfy beds, flat screen TVs, huge bathrooms with a shower stall that could fit 10 people. Amazing for the price that we got! In the Philippines, that kind of room would probably cost 5 times more. The staff were SO friendly and helpful. They even said that they would not charge us any penalty fee if we decide to cancel at the last minute (there was some discussion of going with the Sands instead). We also got free breakfast buffet even though it was not originally included in our reservations. I have to say though that the breakfast buffet was nothing to write home about. The indoor pool was medium-sized and basic but my 3-year-old son thoroughly enjoyed it. It was clean and had great views of the city (courtesy of the floor-to-ceiling windows). There was a pseudo-gym in the corner (a few bikes, treadmills, weights) across from the pool. It wasn't very inviting but, really, who goes to the gym when they're on vacation? Walking the streets of a vibrant city like Macau is all the exercise anyone could ever need. We loved the Rio Hotel in Macau! It's the best value for money hotel that I've ever stayed at. I hope they maintain it well and keep it that way for years to come.

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07/19/2008
4

We stayed at the Rio Hotel during July and found it pretty nice. It tries extremely hard to be an european style hotel- you will see their efforts outside and in the lobby- lots of crown molding, gold, and fancy furniture- but in the end, it's still not the 5 star. Lots of the things of the hotel are nice, but somethings can be really improved. Quick pointers include not charging extra money for an extra blanket, and making better privacy in the restrooms.

Our room, a corner suite, was exceedingly roomy. Lots of gold and dark wood were used in the room, as well as some black marble and some blue glass/ etched glass. The entry area had a gold sofa sitting area with a table in the middle, and there was a work table in the back. Also there was a BenQ LCD TV. To the left was a small coffee/tea making area(with 2 free bottles of water, cups, tea, coffee, and a water boiler).

Further in (another large french door)was a makeup area, and the left had a bathroom with shower, tub, toilet, and sink-. Lots of glass to the left! Toiletries were last gen Mirage (as in the hotel in LV- or the MGM Grand LV) shaped, and were very colorful. The showerhead was a Grohe showerhead, and the whole area of the shower and toilet was enclosed in glass! Not really convenient. And the right had a tub, and a window!!! How could one know if people outside could see in!!!

Anyway,right of the makeup area had a king bed and a ottoman chaise chair. The bed was hard but not ultra hard, and the TV was a BenQ LCD TV. This however, does show that it isn't the true Euro hotel it's trying to be. Better hotels in Asia all have pillowtops or lots of toppers on the bed which make it cush. But the Rio did not.

A interesting point to make is that since it is a corner suite, the wall glass was curved- that's how the building is designed! The view was good- you could see the sunsets/sunrise, the Sands, MGM, and a special Beijing 2008 area. Another view from another suite has views of the Galaxy Starworld, the Beijing 2008 area, a big street with lots of landscaping, and the side of the MGM Grand Macau.

Carpeting in the room was a square gold and white pattern. Faucets, showerheads were all by Grohe. So for the health club too!

The health club was pretty small. In fact, the gym and the pool were right next to each other- no walls! Showers in the health club were very large- and the soap dispensers worked- unlike some other hotels that I've been to. The pool area was also nice- but be careful when going up the stairs to the pool. When you reach the top, the actual floor is slightly lower. You can easily hurt yourself if you slip!

The big area of the pool and the gym was all balcony- the windows were wide open! A intriguing thing about the pool was that to the left were things spurting out water, and that the bottom of the pool had a pattern like a sun. Gym area was very basic, and had very little machines.

Restaurants at the Rio hotel were very nice. All of them were good! The abalone restaurant was extremely classy, and all the food we had was scrumptious. Lots of choices to pick from, and nothing that we ordered was less than average. Breakfast (free for 2) at the Rio Cafe was also great! The bakery items were extremely delicious. Pineapple buns, raisin buns, etc. were all very flavorful. Somehow Macau bread is just delicious to us! Also, their "lo mi gi"- sticky rice with chicken steamed in leaves- was really good. Way better than the usual in where I'm from- and my area is a primarily Asian community! The only complaint would be the OJ, which seems to have added ingredients- but there are lots of other juices and drinks to choose from. ***interesting side note- the carpeting is very modern and COOL. Circles with purple, gold, white, black, and some other colors...***

Take note that as of July, they do have coupon books! Lots of things- free portuguese egg tarts, 20 dollars in slot play (and you can change it into real cash if you want), 50 dollars in chips (but you have to get another 50), etc. etc. etc.

Service at the Rio was pretty good. Concierge that helped us find attractions was knowledgeable on everything we asked- and he was a Trainee! Nothing much about the service, but it was definitely better than most hotels- especially in the restaurant area and the concierge.

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Some complaints-

First of all, we wanted some more blankets/pillows. So, we called and asked. Suddenly, they wanted us to pay an extra 130MOP for it! WHAT!?!?! Just for a blanket and you have to pay that much extra! Please note that it's almost more than a 1/8 worth of a regular room. And a rollaway costs 300 MOP. Other hotels have never charged us for extra pillows/ blankets. And so we refused.

A minor complaint- the casino isn't busy at all! It's practically empty! And so we changed the free $$$ for the slots into real $$$ for Macau specialty foods.

And obviously- the bathroom design should be changed in my opinion. It's nice, but it's certainly not functional or great. Try closing off areas but still use glass- like the MGM Grand Macau does.

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Overall, the Rio is a hotel short from phenomenal like it is striving to on it's accommodations and some problems, but other things such as the restaurant experiences are certainly great!

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06/23/2008
3

I booked this hotel through a Chinese travel agent and was expecting this location to look more like Vegas location. I found the lobby cheap looking with their attempt at grandiosity with ugly worn furniture painted with gold & laminate tables.

Service: The staff at the reception counter was friendly, however, the doorman never greeted us and the cocktail waitresses in the casino made me feel very uncomfortable by staring at me as if they had never seen a non-asian.

The casino inside the hotel itself, is not worth visiting.

This place seems to take pride in its spa services, which I attempted to visit had it not been the fact that it was for MEN ONLY.

Rooms: really nice, almost a different world from the disapointments listed above. Everything was new, clean and modern.

Even though this hotel is close to a few other big casinos, I would just take a taxi, they are cheap enough. Even to visit the venetian on the other side of the bridge it was around $7USD. MGM Grand, Sands, and The Wynn, are all big casinos close by.

I would stay here again b/c the room is just as nice as some of the big casinos but cheaper and it's still close by so you can go elsewhere to gamble.

On a side note, if you like TEXAS HOLDEM POKER, Hotel Lisboa is the only casino in Macau that offers this type of poker. 3rd floor.

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06/05/2008
2

Nothing special from the outside. The rooms were a nice size, very new and clean. Breakfast was included and location was close to harbour.

The casino inside looked old, dull, small and very dated.

The staff there was rude. They kept telling us not the sit on the arm of their sofas by the lobby, I asked why and he said, 'You just cant!' Ive never been to a hotel where i was told off for sitting somewhere, not even at better class hotel than the Rio. They also kept giving my daughter unsightly stares because she was laughing out loud and running around. they also didnt provide extra bed or cot even though we had a baby and a child with us. we all had to cramp on one bed.Macau is a casino place but surely they must expect tourists with children to visit. they are just not child friendly enough. They try too hard to be posh but it just doesnt work. infact it became really annoying.

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02/16/2008
5

Booked the Deluxe Twin Room, comes in 2 double beds, just nice for our family of 4. We arrived at 1030am, they gladly check us in,Fast & Hassel Free. From Airport to hotel will cost you MOP60-70. Location is okay, bus stop directly infront of hotel, many eateries nearby. Room was very clean & spacious. Loved the separate bathroom ! Free Shuttle Bus to MFT & Border every 30mins.

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01/23/2008
3

Rio Hotel is a short 15-20 minute walk from the Ferry Terminal, although you can also catch the hotel shuttle bus service upon arrival.

It looks quite a new hotel, rooms are quite large, nicely appointed with a flat screen TV mounted on the wall, very large double king size bed and a bathroom with separate bathtub. Generous tolietries include comb, shaver and toothbrush. Room rate including breakfast for two is a reasonable $780 HKD.

The onsite casino is located within the hotel, not much atmosphere, better to try Wynns, MGM Grand and Lisboa only a short wlaking distance away. There is a luxurious "men only" health spa on the 4th Floor, which includes a sauna, large jacuzzi pool and relaxation area.

Take note that breakfast is only served between 7-9am.

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11/21/2007
4

The size of the room was okay. There's a LCD TV (not sure what size) attached to the wall just in front of the bed. Bathroom was big, had a shower area, and bath area.

It's not worth gambling at the casino as it feels so dull inside. It's better to visit the bigger ones. It's quite a walk to the bigger casinos.

It's quite convenient to get food around the hotel, the restaurant in the hotel operates 24 hours anyway.

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11/19/2007
4

Stayed here for 2 nights in late Sep'07 and is a very decent hotel with clean room though they are relatively small.

The hotel has a casino on its own but I did not check it out as was not there to gamble. The room package I had came with breakfast which is really good. The hotel is located close to ferry terminal and as in most hotels in Macau, complimentary shuttle bus are provided so for those who would like to save money, you can actually take the shuttle bus to ferry terminal and then hop onto any other buses to the casinos you wanted to go.Getting a cab can be a hassle as it is not really in the main street.

Across the hotels are a number of eateries that serve decent food and there is a small eatery that serve pretty authetic Taiwanese snacks. So if your package does not come with breakfast, you know where to go. You can get your supply of water just across the street and one of the renown Macau tidbits shop is also across the hotel.

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11/07/2007
5

My first trip to Macau from HK was particular exciting as you would to any first destination. People were telling how it is like Las Vegas etc etc,. Having arrived at he harbour we were told there are allocated shuttle bus to your chosen hotel, all free of charge. Great start and good service. The ride only took about 5-10 mins to the hotel. The infrastrature already gives you an idea the potential of Macau. Like Las Vegas? maybe in 5 years time.

Anyway Hotel Rio is a particular a good hotel, room was spacious with good facilities although the spa is strictly men only.

Overall I give it excellent because for the price of 47 GBP for my wife and child plus breakfast in a 4-star I couldn't ask for more. Taxi are very cheap so wasn''t a problem. Highly recommended.

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09/03/2007
3

stayed here for the night. Good location close to the Ferry with a Free Shuttle operating every 30 mins or so from the terminal direct to the hotel. Check-in a little slow. Rooms were nice, very big with big bathroom. there is only one non-smoking floor though so be sure to ask for a room there in advance if you need to. Nice pool on top floor. Casino ok, but better off visiting the big American operated hotels nearby for gambling

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