This is a nice hotel in a good location for shopping. The breakfast was good. The room was decent for the price. But, I would not stay there again or recommend it because our two nights were unbearable. They turned off the air conditioning system at night but would not admit it. The window could only be opened a few inches and let in more noise than air. My daughter and I tried to sleep on the floor under the window just to be a little cooler but it was not much help.

Arrived from Guilin at rush hour arrived at hotel ok no problems checking in, room very spacious internet worked when connected via LAN, showed hotel home page, pressed log in small window popped up saying if close window you disconnect.

Went for evening meal on 28th floor had western mine was spaghetti ok nice ,my partner ordered roast chicken, it came with chips and some veg veg almost raw the chicken was size of a pigeon and did not taste nice also not fully cooked some raw meat on leg and brest bones.

Later went to change travellers cheques was told they don't do this and must go to a bank to change travellers cheques, i was a bit put out as this is supposed to be a four star bussiness hotel,and to be able to change TC's there should be a definate must have service ''very bad practice if you ask me ''.

Also only three cans in mini-bar a budwiser a sprite and a coke plus two bottles of water, no milk or creamer and two sachettes of esspresso coffee, and two bags of chinese tea one black the other green , would have liked some western teabags and some sugar also. I suggest two coffee satchettes ,two tea bags and eight sugar satchettes to enable a drink in evening and one first thing in morning.

Stayed on the basis of the reviews on here and was not disapointed. My room was huge and had a great view, service was good and the breakfast yummy. Was on the 25th floor.

It's in a great location right in the middle of the city with shops and 2 supermarkets Park and Shop and Carrefour really close. The old town is 2 minutes away and if you wander round you can still find the Muslim quater remanents.

Beds are firm - they all seem to be in Yunnan - but extra pillows helped. Got sweets and condesed milk each night (a little weird but a nice touch) Hotel guests were a mix of chinese and western.

Great hotel, great city

We arrived for one night and planned a little shopping. Great location for that with several department stores, tourist store and Carrefours all within one block. We had an executive level twin room which was comfortable and cozy. The room's modest size was compensated for by nice Asian decorating touches. The internet worked very well. Beds and bath were fine.

The reservations: First, the executive level gives you access to the executive lounge, where you check-in. The afternoon lounge hours do not offer any alcoholic beverages, just some soft drinks, juices, and little desserts. Second, for a taxi in the early morning to get the the airport, we were on our own. The hotel entrance corner is busy during the day in the shopping district, but since they are side streets, completely vacant when trying to make a 0730 flight. We were lucky to have a drop-off happen by, but otherwise we were told by the hotel doorman to walk on our own (with luggage) to a busier street and try to get a taxi.

That departure note left a very sour taste after a generally pleasant stay. If a hotel has upscale rates, it should be prepared to help air travelers who must depart on the first flights of the morning. The "on-your-own" attitude was inexcusable. I had an excellent translator who did not misunderstand the doorman's instructions and unhelpfulness..

We stayed at the new Era for a couple of nights in January and as mentioned by other reviewers the location is very convenient. We booked a superior suite that was spacious, clean, and quite comfortable. Bathrooms were clean and functioning well. The bed is quite firm which I enjoy but could be a bit too much if you like it on the softer side. Sheets were pretty good for China!

The breakfast is very good with lots of variety to please Asian and Western tastebuds. The breakfast is served on the top floor where you get a nice view of the city so its easy to sit with another cup of coffee and take in the views.

The biggest drawback to the hotel is the complete closure of the fitness center, pool, sauna, and other recreation facilities advertised on their web site located on the 7th floor. Their explanation for the closure remains a mystery but im pretty sure they said it would be functioning by February or April. If this is an important requirement for you (it was for us so we were disappointed) I would recommend calling the hotel directly to confirm.

The hotel staff were quite helpful and friendly from the bell men to reception. We found the to be true throughout Kunming....folks are quite laid back for China and always willing to help when we were lost or asking for directions.

We really enjoyed Kunming but two nights seemed sufficient. The city is well organized, folks are friendly, and transportation is quite good. There are no shortage of shops in Kunming though we found nothing of interest to take home. If you are going to stay in Kunming I think you need to reach out and explore the natural beauty in the surrounding area to make more than 2 nights interesting.

The hotel is an easy walk to Kundu market which was ....well, interesting. We liked finding a couple of pubs where we could relax with some beers (never had any luck finding a cold one exept at the Hump Bar --- a stones throw from the hotel). No shortage of discos and karaoke bars if thats your thing. Fun just walking around watching the crowds.

The area around the hotel has a lot of chinese restaurants. Some have menu's with pictures which was helpful or just as easy to point to the table next to you and order what they have! The waitresses were always patient and seemed to have fun practicing their english with us.

All in all, a nice hotel to spend a few quiet days in Kunming.

My family stayed in this hotel from 17~19 Dec 07, after spending some nights at an inn (Ancient Town of LiJiang, about 50min plane journey). This hotel is a welcome sight after staying in inn.

Here are some good points about the hotel:

1. The place is clean (lobby, restaurant, toilets, corridors, rooms, etc).

2. The restaurant is at the highest floor (27th or 28th I think) providing panoramic view of the city and also pretty good food. Prices are very affordable. A plague stating the restaurant won awards of being one of the best in the city.

3. The room (Std Business double non-smoking) is very clean. Bed is comfortable. Writing desk with internet connection point is a plus. Toilet is also clean and well equip with toiletries. A hair dryer is also at hand.

4. Room service was very prompt. We asked for help with the lighting and someone was at the door within 2 min! I was impressed. BTW, the lighting problem was boo boo on my part. Everything was working well. The prompt response also went for the laundry service.

5. Front desk personnel were helpful and professional. However, some smiles on their faces would have earned them more points.

6. The hotel is located in the heart of the city. Shopping malls surround her. Medical halls and a hospital (the largest in Yunnan I was told) is just within 10 min walk. I brought my daughter to this hospital as she was running a fever for 5 days then. As everything was in Chinese/Mandarin, it helps to have an interpreter if you do not speak any Mandarin.

Here are a few points that I think could make my stay better:

1. The recreation facilities at the 7th floor were OB as they were "taken out of service". I am not sure if that is temporally of permanent though.

2. As this hotel does not have total non-smoking rule, smoking is allowed at some floors. Make sure you get a non-smoking floor/room by stating in your reservation and confirm at the front desk, if that is your choice. At common areas like the lobby, smoker can puff their way through, making it uncomfortable for non-smokers. The restaurant is divided into smoking and non-smoking sections. Be there early if you want to be seated in the non-smoking section.

Stayed in an executive room for 2 nights.

Great Location, eateries, Carrefour, in the vicinity.

Good clean facilities with tasteful decorations.

Good breakfast with fantastic panaromic view.

Just outside the hotel is a row of blind people providing massages in the open air. The best I have ever had.

Heater could have worked harder.

Showed up here right after a long, painful bus ride from the border with Vietnam. The perfect place to unwind.

The decor was quiet, luxurious and most importantly, welcoming. A wonderful hot shower and pristine white sheets were the best ways to unwind.

The location was also perfect -- right in the middle of the downtown buzz.

I stayed here for 5 nights through work.

The location is unbeatable, it is the dead centre of the city, it was very cheap (by Western standards) and was clean, with nice large rooms. I got free internet access, but do not know if that is normal.

The restuarant has great views and serves a huge breakfast buffet, which is well worth getting up for.

Slight down point, there is a big building site currently behind the hotel, and it works some unusual hours.

If you are in Kunming, then I recommend this place

initially couldnt get much info on this hotel so had to take it on face value - it surpassed our expectations. we were on a non-smoking floor which was a bonus; breakfast buffet was terrific and the rooms were very comfortable - the location of the hotel was the real bonus as we could walk around the city easily - its very very close to the bird and flower market as well as a number of department stores - well worth staying there.