I stayed here on a trip to Hong Kong, splitting the time between the Sheraton and the Eton. The Sheraton was picked because it was a superior class hotel, and the Eton was picked because it was a good class hotel at a much lesser price to spend the rest of the holiday.

Our room at the Sheraton overlooked the harbour and the Hong Kong skyline, which was amazing, particularly at night time when the firework show was on. The room was very modern, with a curved glass desk, nice furnishings and high quality cotton bed covers making it really comfortable to stay in. The only downside was the rather odd 'glass wall' of the bathroom, which means that unless you turn down the blinds, the other occupants of the bedroom can see exactly what you're doing. Not so bad if all you're doing is taking a shower, and the other person in the room is used to seeing your body, but not so great when you just want to take a quick trip to the loo. Apparently, the reason this is done is because you get the amazing Hong Kong skyline views from your bathroom because of the glass wall. Nice, but I don't go to the bathroom to spend hours gazing at a view, so not particularly a useful feature. That's my only downside, but as I say, you just keep the blinds shut and there's no problem.

The rooftop pool is fairly small, with a few sunbeds and a spa, but is a great retreat from this bustling city. There's no bar up there so you need to take your own refreshments.

The hotel is centrally located, and close to the ferries to hop on to the nearby beautiful islands. Lantau Island is particularly beautiful with the giant buddha statue and the Po Lin Monastery. The monks serve up a mean vegan lunch menu.

I would definitely recommend the Sheraton as a good quality, central hotel in Hong Kong. It's also located close to the main quality tailors to get the made to measure shirts and suits made up before you return home.

Stay in Sheraton 09-13 December 2008.

Initially booked the hotel through the hotel's website for late December after Bangkok:, but due to the civil unrest in Bangkok have to divert to go to Hongkong first.

The hotel's reservation Team had been very helpful and let us adjust the booking, and even offering the best rate for our adjusted stay time.

The hotel has really good location. In the Southern end of Nathan's Road (The golden mile) - with very easy access to nearby Malls and shopping centers.

Check in was done very quick and efficient. They were able to accommodate my request for several additional hours to check out (since our flight will leave in the evening), charging by the hour - not that many hotels will do that!

Rooms are quite nice - even though still have the old bulky TV - need to upgrade to LCD to keep up with the competition!

Water pressure very good even on the 8th floor, with consistent high temperature hot water.

The hotel gym is medium sized bordering to small, but to my delight have quite a good selection of fitness and weight lifting equipments.

Breakfast was fabulous. Many choices and the service was fast and efficient.

The concierge in the hotel was really helpful. When my son caught a fever during our stay, he helped with the case, and even advising to use a medical facility in the next building that is cheaper than other facilities around with the same quality!

The hotel has a Tour/Travel office that helped with the tickets to Hongkong Disneyland and Ocean World, and they even suggested the transport to take to those places to get the best experience.

Check out was a breeze, very quick and efficient as elsewhere in the hotel.

The hotel is good, and the people are very helpful. All in all, a very good value for money.

Hotel was being renovated when we stayed there so I am sure that it is even better now. The location is very good and the view of the nightly light show couldn't be better. The rate included breakfast and it was very good. The quantity and variety was incredible. The night market was fairly close as was the ferry to Hong Kong. High tea was wonderful I highly recommend it. Spa services were nice as well and the pool area overlooked the city; very nice. I would always spend the extra money for the city view.

I stayed three nights in a deluxe harbor view-room with a great view of Hong Kong skyline. Good hotel-location in bustling Tsim Sha Tsui. Near harbor promenade and Star Ferry.

After staying five nights at ultramodern W Hong Kong, it was like travelling decades back in time then I arrived Sheraton. The carpet-style and old TV-set in my deluxe-room showed that this hotel isn't completely updatet.

Efficient service from hotel staff.

I stayed in the Hong Kong Sheraton in October 2008 and I was very pleased with the service of the hotel.

The local is perfect as it is at the base of Nathan Road. Both the Star Ferry and MTR are very close.

As expected from a Sheraton the rooms / washrooms were excellent. The restaurant/buffet was also exceptional but it is pricey as it is a hotel.

I was lucky to be in Hong Kong during the China birthday celebrations so I was able to watch the fireworks from the rooftop pool. Towels are provided for those who like to swim.

The staff were very friendly and very helpful. They all spoke excellent English (as with most HK residents) and helped with directions and anything I asked.

There is free internet, all you gotta do is ask the check in desk or concierge for a access code. You get 45mins but you can ask for more.

It's also worth noting that the cheapest and a fairly quick way to get to the sheraton is to take the Airport Express train to Kowloon station and then catch the free shuttle. When you buy more than 1 ticket for the Airport Express the price goes down quite a bit.

We stayed for 4 days and loved the hotel. Its located in a fabulous position just minutes from Nathan Road, opposite the Peninsula Hotel and across the road from The Avenue of Stars, a fantastic harbour side walk with stunning city views. It took 35minutes taxi ride from the airport which costs $200HKD and its approx 45mins using the airport express train to Kowloon Station.

Check-in .

We arrived around 9am and had no problems checking in early to our room and just in time for breakfast.

Room –

Our room 810 was a deluxe harbour view room located on the Starwood Executive Floor. The room was on the small size regarding suites but it was extremely comfortable with fabulous views of the harbour and the city landscape. The room consisted on a king size bed, mini bar. Tea/ coffee facilities/ TV/ working desk and broadband internet connection.

Bathroom – My husband absolutely loved the bathroom, the vanity unit had two bowls and was made all from glass, so the bathroom was chic and modern with a walk-in shower and a large bath.

Restaurants –

The best thing about this hotel is the breakfast. It has an amazing selection of food from Chinese to European to Western. You do however have to do some serious walking afterwards as the brekkie can last you for the whole day.

The Celestrial Court Chinese Restaurant is excellent but a little pricey. Upstairs on the 17th floor is the Sky Lounge which has amazing views of the harbour and skyline. At 8pm one can watch the light show which lasts for approx 30minutes. So make sure you book a window table and enjoy a cocktail.

The Sky Restaurant which is next door to the lounge is a fine dining restaurant serving contemporary modern cuisine, its expensive however the food is excellent.

Facilities –

A terrific health club on the top floor with first-rate equipment. The outdoor swimming pool is small but its comfortable with plenty of deck chairs available.

Overall –

We loved the Art Deco building and its very comfortable rooms and the position is excellent. It’s a delightful hotel offering fantastic food and facilities. We will be back !

The Sheraton Towers in Kowloon are very centrally located on Nathan Road, towards the Hong Kong Island end of Kowloon, and across the street from the Penisular Hotel.

Room decor was refreshed with a fairly eclectic blend of modern glass bathroom sink with the more traditional wood furnishings. Not sure it's my thing but still comfortable. Bed was good quality.

Hotel service was overall very good. The top floor of the hotel includes the pool, multiple jacuzzi's, sun deck and gym (which includes modern fitness equipment, a small studio room and sauna in men's change room). Gym is operated by Fitness First Platinum so some people are locals with membership. Avoid the peak after-work period for that reason.

Also on the roof is the Sky Lounge. Highly recommended for the great view of the Laser Show (8pm) on Hong Kong Island. House guests seem to get priority window seating too, so make sure you tell them you're staying in house. Their wine list was reasonable. I ordered a couple of cocktails and found them disappointing quality for a bar of this type (and price). Food was also relatively expensive.

A pleasant surprise (other hotels take note!) was the mini bar promotion - with most items priced as "7-Eleven + 10%". I hope this catches on with other hotels.

Concierge was also very helpful and attentive. Good advice given for a day trip to Macau, restaurant tips and general guidance on things to do in and around HK.

While Sheraton is normally a business hotel, I found this was also a great place to stay for a short 3 day break. Will definately stay here again.

This Sheraton is one of the best hotels I've ever stayed at and I would highly recommend it to anyone. It's location is along the waterfront right at the foot of the famous Nathan Road and within walking distance to all the shopping in Kowloon.

Tsim Sha Tsui MTR station is about a 5-10 minute walk away, Granville Road and its shops are 10 minutes away and if you're up for some exercise, the Temple Street night market is about 15-20 minutes away though you could also take the MTR a few stops to save some time and rest the legs. Avenue of the Stars and the harbour are also just steps away but as of September 2008 there's road construction in the area so you'll have to take the underground pathway/mall.

My room on the Starwood Preferred Guest floor (half the floors are SPG floors) was large and spacious with the Sheraton's signature bed and pillows (which were too soft for my tastes but that's a personal preference), couch (which doubled as a bench for my suitcase), TV (CRT, not LCD) with about two dozen English channels available and a gorgeous bathroom. I had a courtyard view (it's better to just keep the drapes closed) but at check-in was offered the option of upgrading to a harbour view suite for 450 HKD which I declined.

The rooftop pool and sauna never felt crowded and also offers a westward view of Victoria Harbour and Hong Kong Island. Views to the south and east are blocked by the south tower. The cardio and weight room is rather small (but with a great view of Victoria Harbour same as the pool) and I think with more than maybe 10-12 people would feel crowded. A separate warmup/yoga room also sits next to it.

Access to the internet is freely available to guests either by ethernet to your laptop, wifi in the lobby or with the half dozen PCs available for use also in the lobby.

We also made use of the concierge/guest services who answered all our questions and gave us recommendations on everything from how to get to the hotel from the airport using the quickest and least expensive route, local stores and shopping, which MRT routes to take, various costs of attractions and pretty much anything we could think of. With the concierge we didn't even need to use the internet to look anything up and perfect English was spoken by everyone we encountered there. Even the wait staff and housekeeping would always acknowledge and greet us in the hallways.

Both a la carte and buffet are available at The Cafe in the lobby for breakfast, lunch or dinner, but know that coffee/tea isn't included in breakfast (unless you get the buffet) and you'll be charged for it. What's strange about this is that just outside The Cafe is free coffee/tea available for guests so hold off on your caffeine fix under after you're done eating. With the buffet there's a wide selection of American, continental and Chinese as well as fresh fruits. I would recommend this for your morning carbs and protein to kickstart your day as the a la carte selection, while better, doesn't really offer a satisfying plate for the money I found. The dinner buffet at The Cafe is one of the best I've ever had in my life with a wide selection of sushi, Chinese stir-fries, roasts and seafood. I gorged myself on sashimi and softshell crab.

It's about 45-60 minutes to or from the airport by the Airport Express line and free shuttle bus with the cost being 90 HKD to/from Kowloon station.

Stayed at the Sheraton Hong Kong for 7 nights. In that whole time they didn't miss a beat. Nothing we asked for was a problem and our requests were carried out to the letter. Near the end of the stay my partner remarked that surely something was going to go wrong with the hotel or a staff member would upset us or something but nothing like that happened at all. Almost every day they did something for us that surprised us at how thoughtful and welcoming they are. If you are the sort of person who likes to complain then that would be the only reason you would stay away from this hotel as you will be hard pressed to find things to complain about.

The breakfast buffet was exquisite right from the selection of cereals right through to the man who cooks your eggs any way you like them.

I was in Hong Kong for my birthday. We returned to the hotel room after being out during the day to find a birthday cake waiting for me. This wasn't asked for and shows how thoughtful they are into making your stay as comfortable as possible.

On the last night of our 7 night stay they sent up a complimentary basket of fruit to say thankyou for staying with them and hoped we had enjoyed our stay. We told them we definately had.

Every possible convenience is provided in the room. If there is something else you want in your room it's just a phone call away. We had a harbour view room. The view came into it's own each night with the light show that happens at 8pm. It was great kicking back in the room with a glass of wine and watching the show.

Next time I'm in Hong Kong I will definately be going back to the Sheraton and will be recommending it to anyone I know who is visiting the city.

Stayed three nights for business meetings. The room is small but nice with a good view of the harbor. Service was very good both during the meeting and check-in / check-out. Good location.

We have stayed in many of the Starwood’s chain hotels and this one is just above average.

Cons: The decor is dated and the rooms are small compared to other countries, but we expected small rooms in Hong Kong.

Yes the Wi-Fi is crap, but the net is free in the lobby and the in room pay to use is reasonable & fast.

Pros:

The service was fantastic from start to finish. During our stay we had a minor medical emergency and the response from all the staff was great.

Views from the bars and restaurants are great. Don't brother getting a harbour view room. Just go up to the bar and enjoy a drink. Time it for the light show at 8pm, but note it's not all that special.

Location is great with regards to transportation and shopping.

Thinking about it I would consider going to another hotel for our second visit to Hong Kong but you don't have to twist my arm to go back to the Sheraton.

Wonderful location overlooking the harbor, close to MTR and all kinds of food, shopping, etc. Room was a fair size for a solo traveler.

In the last three years I have stayed three times at the Sheraton Hong Kong. The staff is excellent. The rooms are clean, in good condition, but small and very expensive. Good location. For the price there are better choices in HK. Good place to use Starwood points.

We checked in to our premier deluxe harbour view tower room on Sunday night and checked out on Tuesday morning. The staff were very nice and the club floor dining room was also very nice, but the smell of stale cigarettes on our pillow and the rock hard bed drove us out.

We just stayed six nights at the Sheraton in Hong Kong. Firstly, the positive - the location is good - close to both the MTR and the Star Ferry for easy access to the main island.

To be honest, we were very disappointed with this hotel overall and don't consider it a five star experience.

The ceilings are so low that I could touch the ceiling (and I am only 5 feet 7 inches!), the room is very small (reall only suitable for one person, the bathroom is tiny (and there is a glass wall through to the bedroom (although there is a blind this is a bit off putting).

We had a harbour view room, which was quite obscured by the Intercontinental and not really worth the extra money.

The breakfast was average - tea and coffee was appalling and served in horrible stoneware mugs. Breakfast was very much a hustle & bustle and a bit 'smorgys' for those Melburnians!

When a loaned adapter blew a fuse we got in trouble for using our hair dryer, which was rated to be used at the local 220 voltage and although we have never had any problems in any other hotel in the world. It was a bit off puttng to have someone telling you off in your room!

Really, we regretted not staying at the Shangri-La Kowloon where we stayed in October which is a magnificent hotel.

If this was a four star hotel with rates to match, you may not be so dissappointed, but next time we will be staying elsewhere.

Stayed at the Sheraton for seven nights during Lunar New Year in February. Found staff at reception helpful and asked if we would like to inspect our room prior to committing to it. Upon inspection found the view to be breathtaking and the room clean, fresh and pleasant. Bathroom a tad small, but fantastic view. Found room service to be prompt, inexpensive and very tasty. Purchased alcohol from local 7-Eleven store to enjoy in room and watch the Symphony of Lights, from the comfort of our room (outstanding). Used the Tour Desk based in hotel on a couple of occasions and found them very informative and helpful, especially "Shirley". At time of our stay hotel undergoing major redevelopment, which we were made aware of prior to booking, however, did not affect our stay in any way. Breakfast cafe had a vast array of foods to choose from with views overlooking Nathan Road, staff very pleasant. Great location, short walk to Ferry terminal and other attractions.