First stay was May 2008. Easy overnight for 9 hr overnight layover. Great b'fast buffet of Chinese selection (porridge, noodles and buns) alongside western cuisine (eggs, breads and meats).
Very empty and devoid of occupants. Across street from airport, but quite a ride away from town center. Don't be alarmed with glass walls for the bathroom. Look for the knobs to lower the shades from inside the bathroom.
First class hotel, with spa and good outdoor pool, excellent food, several bars and restaurants, and very friendly staff. But the main "plus" for it is location location location. If you are doing business in Guangzhou, it is a good 40-60 minute drive to the airport, and if you have a morning flight, that means a really early start. Why not do the hard bit on the last day of your business trip, and then have a relaxing evening in this hotel. The airport itself is only 5 minute walk, and if you have souvenier shopping to do, you can even do that when you arrive, rather than rushing it the next morning. This is an "international" hotel, which means that it doesn't have much Chinese character, but the staff are unfailingly friendly and ever-smiling, so that part of the Chinese natures comes through OK. Not the best location as a base to explore Guangzhou, because of the travel time, but definitely the best place to stay on the last night of a visit to the area.
The BEST airport hotel I have stayed in. Though others have been in the U.S. where many airport hotels are pretty bad.
Booked on the Novotel website for two stays when going and coming back. Pre-paid first time for only 578 Yuan plus tax and fees. Second time wanted breakfast, but could not pre-pay. Rate was still good at 678 Yuan plus tax and fees including two breakfasts.
The room is small but VERY nice, clean, and modern. More lighting options than I think I have ever seen in a room. The bathroom had four alone! One for the bathtub, one for the mirror, one for the shower, and one for the toilet!
The pool is HUGE. Since it is summer, it was warm. However, it starts out at 1.2 meters so is a little deep if you have children.
The breakfast is nothing to talk about but was decent for the price included in the rate for two.
The bed was one of the BEST I have ever slept on in a hotel with very soft pillows. Too soft for my wife actually.
The best and most unique item though? Since you can't drink the tap water in China, most hotels offer free bottled water, which this one did. BUT, in the bathroom was a separate faucet for potable water! Why can't all hotels do this in cities that you can't drink from the tap? (See photo)
The one strange feature? Check out my photo of the 70's era hairdryer!
Now, the only negatives. (I wrote to the hotel about this.)
They kept the hold on my credit card for 7 days! Totally unacceptable. However, I still will stay here again when needed.
Maybe not the hotels fault, but if you are getting off the plane, you can't find the entrance to the hotel withou asking. No signs that I could see. You want to exit on the second floor.
Having spent two weeks in China, needed a hotel in Guangzhou for two nights before flying home, the Novotel was recommended so I booked it.
The hotel was heaven in comparisson to others that I had stayed in, very modern, very western, very near the airport.
Rooms similar in design to the Novotel in Hong Kong, and a 3 minute walk to the departure hall of the airport.
If you don't mind being away from the city then this is definately the place to stay.
If transiting or in Guangzhou on business, Novotel at Baiyun airport is a great choice. Brand new, super clean, quiet, good pool and you can walk to the airport (or take their little shuttle bus). Great staff, 6-th floor business centre nice and quiet. I come to GZ a lot on buiness and find many hotels in town a chore if you have a late arrival or early departure (which always seem to be my case). Definetly stay here next time I'm in GZ on business.
This hotel is great if you're in transit through Guangzhou Baiyun airport. It's a few minutes walk from the terminal building.
Unfortunately the pool is outside and not heated so in dcecember the water is COLD.
We arrived from Manila at 10:00am for our connecting flight to Sydney/Australia departing at 9:00pm.
We saw the advertisement of the new Novotel for day rates and checked it out.
We paid RMB350.00 (US$46.00) to use the room from 11:30am to 6:30pm.
All staff spoke English very well and were very friendly and helpful.
Room was very nicely done up, great bathroom, all necessities available. At least 8 English TV Channels.
Room service was great and very fast.
Having been to China many times we were pleasantly surprised by the high standard and will use the hotel again.
The hotel is great especially if you need to catch an early flight. Everything you would expect for a 4-star hotel but it's 50-min. from town.
One of the best hotels I have ever stayed in. Really nice room, english speaking staff, modern fitness center and really great restaurant. Number one in Guangzhou.
Arrived very late at night. poor directions and difficult walking the tunnel to the hotel. however, once there, excellent staff, very well appointed rooms and pleasant 24 hr restaurant and bar. the breakfast buffet was great and the opportunity to check out on the floor of our room (6th) was most convenient for an early an departure. great value!
I stay at this hotel during a layover of 8 hours. The rooms and public areas are very clean and staff is very helpful. Most of the staff speak some english which makes it easy for foreign travelers. They have a 4 hrs. rate for people who need to stay for short time. I paid approx. 240 yuan for the 4 hrs. A bargain considering the caliber of the hotel. The hotel is far from the city center (30min. drive), but if you need to stay near the airport, this is the place to stay. Great spay and sauna.
My afternoon flight out of Guangzhou was cancelled so I was left with an early morning one the next day and was able to get a good last minute deal directly from the Novotel website. I've normally stayed at either Huadu New Century or Good East before early flights and was hoping that staying right next to the airport would allow me a few minutes more sleep. It certainly did that, in a wonderfully comfortable bed in a well sound-proofed room, but there were a few visual shocks & other glitches on the way.
I entered through the rear entrance (from the airport terminal), and had to walk very carefully across the plaza as some of the paving tiles were very slippery in the Guangzhou humidity. Some of them had also been stained, and what looked likea graveyard for old a/c units turned out to be an out of commission water feature. Okay, these are strictly observations from someone brought up in the classical european tradition of visual arts, but even after 20 years in China I was reeling after getting to the main reception area on the 1st floor - all the public areas I could only describe as being furnished and decorated in mainland Chinese noveau riche ... out of proportion chairs with little hands sticking out from the backrests, orange and beige teamed with royal purple (that's just the carpet), a total hodge podge of unsympathetic colours and patterns throughout. But I survived long enough to reach my room, which had a much more restful colour scheme.
I had dinner down in the U8 restaurant - the buffet looked nice although limited, but didn't taste of very much, and was grossly over-priced for China at RMB130 (drinks not included). There were several indicators that I was really back on the mainland including the one-size-fits-all knife, fork & spoon for everything from soup & salad through dessert, the chair being so low to the table that my chin collided with my soup bowl, and the servers' total mystification at my request for decaff coffee, even after I explained in Chinese. No such thing, they told me.
Back up to my room to discover that there was no shower screen or curtain, or even a holder for the shower head. After some fiddling with the high-tech tap (faucet) I got the water supply figured out, but couldn't get it any hotter than lukewarm. The good news in the bathroom was the excellent toiletries :-)
And so to that lovely bed, surely one of the most comfortable in all China.
One more positive I need to mention is that all the front desk staff were happy and well able to communicate in English as well as Putonghua, with even a couple of local Cantonese speakers as well.
This is an excellent new hotel that I cannot recommend highly enough.
LOCATION: If you have to catch an early or late flight, this is your place. Depending on which part of the airport you need to go to, it's a 5-10 minute walk with luggage in tow. The hotel is literally across the street from the airport.
However, I don't recommend this as a base for sightseeing, as the center of town is a 30-minute cab ride away.
ROOMS: Excellent. Everything is still brand new and modern. The bed is very comfortable and the TV has many channels, including CNN. The bathroom is immaculate.
My only complaint is the shower. For such a modern hotel, I am not sure why there is no hook to hang the shower head. You have to figure out a way to hand hold the shower head without splashing around the entire bathroom.
SERVICE: Very polite and professional. English is spoken by the majority of the staff.
FOOD: This is my only question mark. I only had the chance to dine there for breakfast (which is included in the rate), so can't comment on the other meals. Excellent spread for breakfast, though, and great flavors. Not just the bland mass breakfasts that hotels typically dole out.
Stayed for 5 nights while attending the Canton fair in Guangzhou. The airport is well signposted from within the airport terminal building. From departures level it is a pleasant 2 - 3 minute walk, and you arrive on 2nd floor of hotel. Porters took my luggage and directed me downstairs to reception.
Reception + concierge was always well staffed, with no delays. Executive room was spacious (I'm guessing 35Sq.M), separate shower + bath. Internet 100RMB per day, well stocked minibar, good TV, iron+board in room, nice bed. The exec lounge breakfast was very nice, without any delays. The happy hour from 1730 - 1930 offered free drinks and nice selection of finger food.
I dined in the main U8 restaurant 4 nights, with OK value and selection. The 2nd floor chinese restaurant has less attentive staff - it took 30 minutes for my main course to arrive.
The free shuttle bus to the Canton fair took about 35 minutes.
The best thing about this hotel was the attentive staff and brand spanking new interioir.
Also unlike some "airport" hotels, this is just a 3 minute walk from the terminal. There is a shuttle bus if you want help with luggage.
Great, flashy and new hotel to stay at conveniently 5min walk from the airport. Eager, friendly and talkative staff. I had a classy and spacious standard 1 King Bed room with beautiful bathroom (separate bath and showerstall) and enjoyed it. Breakfast was good, in par with 5star hotels. Absolutely great price/quality ratio. Recommended!